Connecting to the Duke University VPN on iOS Devices

Connecting to the Duke University VPN on iOS Devices

Duke has purchased a license that allows iPhone, iPod Touch, and iPad devices to connect using the Cisco Secure Client (AnyConnect VPN).

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1. Install the Cisco Secure Client

Step 1) Open the App Store and search for Cisco AnyConnect.

Step 2) Tap Get to install the Cisco Secure Client app.

Step 3) Tap Open once the app has installed.

Step 4) When prompted that “AnyConnect” would like to send you notifications, tap Allow.

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2. Configure the VPN Connection

Step 1) Toggle the AnyConnect VPN switch to On.

Step 2) The Add VPN Connection window will appear. Enter the following and tap Save:

• Description: Duke VPN
• Server Address: vpn.duke.edu

Step 3) When prompted that “AnyConnect would like to add VPN Configurations,” tap Allow. You may be required to enter your device's passcode after clicking Allow.

Step 4) You will now see a connection named Duke VPN listed under Connections. Make sure the switch next to AnyConnect VPN is set to On.

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3. Authenticate

Step 1) When the Authentication screen appears:

• Leave the Group set to -Default- unless instructed otherwise.
• Enter your NetID in the Username field.
• Enter your NetID password in the Password field.
• Tap Connect.

Step 2) Complete your multi-factor authentication (MFA) when prompted.

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Verify Your Connection

To confirm that you are connected, check that the status next to Details shows Connected under the AnyConnect VPN switch.

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Important Note About Passwords

If you have not changed your NetID password recently, you may need to update it before connecting — even if it works for other services. This ensures your password is synchronized with newer authentication systems.

If you experience issues changing your NetID password, please contact the OIT Service Desk at 919-684-2200.