Giving to Duke App Privacy Policy

Duke is committed to providing its donor community with convenient, secure ways to support the institution and its mission. The Giving to Duke app is one great way Duke offers to give with ease and confidence, whenever you want to and wherever you are. 

Duke is committed to respecting donor privacy. This privacy policy describes the privacy practices employed for the Giving to Duke app and details what information the Giving to Duke app collects about you, how your information is used, with whom it is shared, and how Duke protects it. To ensure the information included here reflects any updates and improvements we make to enhance the Giving to Duke app, we may make changes to this privacy policy at any time. Please visit this site periodically to review the current policy.

What information is collected about you

The Giving to Duke app collects your IP address, the dates and times you access the application, and your navigation history while using the application. The Giving to Duke app also collects information needed to process your gift including name, address, email, phone, location, and credit card data which has been tokenized (sensitive data elements have been replaced with non-sensitive equivalents). Location information may be used to tailor the list of designated areas to which you may make your gift. The Giving to Duke app is not intended for use by children, particularly children under the age of 13. Duke, through the Giving to Duke app, does not knowingly collect personal information from children under the age of 13. 

Any other information we collect, including cookies, is used to improve and enhance both the user experience and the Giving to Duke app itself.

How your information is used 

The Giving to Duke uses ApplePay to process your credit card gift to Duke. Duke, Apple, and Duke’s merchant service provider use your name, address, email address, phone number, and tokenized credit card information (as described above in the ‘What Information is collected about you’ section) to process your gift. Additionally, the Duke Office of University Development adds your name, email address, phone number, and home/shipping address to its database. This information may be used for fundraising purposes and may also be shared with other parts of Duke 

Who has access to your information

Only Duke system administrators and developers have access to the logs containing your personal information; Duke management has access to aggregated information. This aggregated information does not contain, nor does it link to, personal information that could be used to identify a specific individual.  

Additionally, the Duke Office of University Development has access to your gift information, including name, amount, date/time, address and email address for gift processing and fundraising purposes. 

If you would like to make changes to the information the Duke Office of University Development maintains about you in its donor database, please call Alumni and Development Records at (919) 684-2338. If you want to inquire about your giving history, please contact gifts2duke@duke.edu or call Alumni and Development Records at (919) 684-2338. 

For other information related to giving to Duke, please visit Giving to Duke.

How your information is secured

Information transmitted between the Giving to Duke app and sites and services provided by the Giving to Duke app are sent securely through an encrypted SSL/TLS channel. Information collected for improvements and enhancements is stored on secure servers at Duke.

This privacy policy adheres to Duke's Acceptable Use Policy.

Effective date: December 2017.