Information Technology at Duke University and Duke University Medical Center is managed by both central IT organizations and departmental IT organizations.
See a list of all IT groups on campus.
IT governance is a collaboration between these groups. Several special groups meet to discuss how technology changes and impacts the Duke community.
* Duke Health Technology Services (DHTS) manages all health system IT. If you are looking for information about Maestro, Haiku or Spok systems, please visit the DHTS protected website.
IT Advisory Council (ITAC)
The IT Advisory Council meets twice each month to discuss new projects with campus-wide operational impacts. The group consists of IT leaders, Duke operations leadership, students and faculty.
The Extended Staff group consists of IT directors from schools and organizations at Duke University. The group meets monthly to discuss ongoing campus technology projects, new technology launches and change management processes.
IT Council is a small group of IT directors, faculty and staff that advises on new technology and novel uses on campus.
Technology Architecture Group (TAG)
The Technology Architecture Group (TAG) works with OIT leadership and leading technologists across the university to track emerging technologies and determine which meet our needs, review major technology decisions as they affect overall IT architecture, champion the appropriate use of technology, advise the university as it seeks to implement and integrate technologies. TAG responds to direct requests from OIT senior leadership to work on significant technical issues, and it examines large projects at various stages of the project lifecycle to offer advice and identify connections with other initiatives. You may also engage TAG whenever you need advice at email@example.com.
Endpoint Management Steering Team
Duke University IT staff utilize a number of endpoint management services to support efficient maintenance of computing devices. These services are available to all IT support groups at Duke. A Steering Committee has been established to work with the Community to set priorities, policies, and address resource requirements. Membership and leadership is explicitly not extended to those who are not currently employed by Duke University unless otherwise unanimously agreed to by Steering Committee in consultation with the EndPoint Community.
The steering committee’s main responsibility is to act as the coordinating body to meet the needs of the endpoint community. Duke’s Endpoint Governance and Endpoint@Duke community work together to maintain policies and support for the three services. We highly recommend joining the firstname.lastname@example.org mail list to connect to the community and use as a resource for questions you may have. Duke’s Endpoint Management Charter may be found here (link to charter) and a description of each service is provided below.