About

The Office of Information Technology manages Duke’s central technology infrastructure and provides services and applications to support the educational and research missions of the institution, as well as the university's business functions. 

OIT works with key campus constituents to develop IT strategic planning; provides applications and services ranging from e-mail to wireless connectivity to server hosting; supports departments and individuals with help via the OIT Service Desk, online self-help and training; and supplies a communications infrastructure to support advanced network, voice and Web services.

University-wide working groups developed a strategic plan for information technology at Duke that included three primary goals:

  • Provide an enabling technology infrastructure for ubiquitous and convenient access to computing and communications capabilities, facilitating the daily work of faculty, students and staff.
  • Extend our effectiveness in our distributed environment by facilitating collaboration among departments and, in critical areas, between departments and the central IT infrastructure.
     
  • Enrich the teaching, learning and research environment at Duke by providing faculty and students with IT resources and services that are easy to use, well-matched to their needs, and contribute effectively to the achievement of Duke's institutional goals.

​For up-to-the-minute information, visit OIT News. 

Departmental Leaders

Top-notch leadership puts Duke at the forefront of academic, research and institutional technology. OIT management draws on decades of experience to identify and provide the best technology available. 

 

OIT Diversity Statement

Inclusion and diversity are at the very heart of innovation. We believe our workplace success depends heavily on a vibrantly diverse and inclusive culture. Transformational thinking and creativity are fundamental traits needed to create and deploy world-changing technology that stems from a rich culture acquiescent to all differences. OIT fully embraces and promotes Duke’s commitment to the principles of diversity and inclusion. DiversifyIT at Duke

IT Alerts and Updates

See the IT Alerts Status page to find out how to stay informed about changes in our services.

OIT Metrics

OIT routinely collects metrics on service levels and customer satisfaction. You can read more about these metrics and see the data displayed in About OIT/metrics.

Contact us

Are you a member of the media? If so, contact OIT News and Information.