Database Hosting and Administration

Host your databases on highly available dedicated or shared servers for Oracle, MS SQL Server and MySQL relational database management systems. Regardless of the platform, the database team provides you with database administration functions as part of the hosting service:

• Database backup and recovery
• Database server maintenance including patching and upgrade
• Performance monitoring and tuning
• Problem resolution
• Creation, refresh, and support of production and non-production databases
• Review and application of database security patches
• Business continuity and disaster recovery
• Change management
• Database monitoring and performance tuning
• Requirements analysis and technical specifications
• Research and development
• Risk assessment and management
• Major supported database management systems

Hosting services include 24/7 technical support for:

• problems encountered with the core database management system hosting the database(s)
• assistance with database objects, security management, and job scheduling
• other administrative tasks

For assistance, create a request in Support@Duke assigned to Database Support-Oracle/MSSQL-OIT.