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Type:

  • Application (34) Apply Application filter
  • Service (21) Apply Service filter

Category:

  • (-) Remove Collaboration and Communication filter Collaboration and Communication
  • Teaching and Learning (12) Apply Teaching and Learning filter
  • Web and Applications (11) Apply Web and Applications filter
  • Information Systems and Automation (4) Apply Information Systems and Automation filter
  • Accounts and Email (2) Apply Accounts and Email filter
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What We Do

Filtered By:
  • (-) Remove Collaboration and Communication filter Collaboration and Communication

Academic Media Services

Service
OIT provides services for capturing lectures and events; converting captured media to other formats and distributing media.
Collaboration and Communication, Teaching and Learning

Academic Technology Support

Service
OIT provides support for faculty, staff and graduate students in Trinity College of Arts & Sciences. 
Collaboration and Communication, Teaching and Learning

Agent Reskilling Tool

Application
Allows call center supervisors to set up which kind of calls are directed to their automatic call distribution (ACD) agents.
Collaboration and Communication

Audio/Video Consultation

Service
OIT provides technical consultation and resources to assist with lecture capture and event recordings and distribution in the classroom or anywhere on campus.
Collaboration and Communication

Bryan Center Studios

Service
Designed for media professionals and the entire Duke community of faculty, staff and students, the Studio combines ease of use with professional quality equipment and services.  
Collaboration and Communication, Teaching and Learning

Call Center Services

Service
Phone system automation tools to help departments and business units effectively manage and direct callers.
Collaboration and Communication, Information Systems and Automation

CampusVision

Application
CampusVision provides internet protocol TV (IPTV) available to Duke University and Duke Health departments and groups.
Collaboration and Communication, Network

Centralized Device and Services Support (CDSS)

Service
You can contact OIT's Centralized Device and Services Support (CDSS) to manage your department's computers.
Collaboration and Communication

Cisco Unified Intelligence Center (CUIC)

Application
For those managing call center, Cisco Unified Intelligence Center (CUIC) is a web-based reporting tool to provide metrics on automatic call distribution (ACD) and auto attendant phone systems.
Collaboration and Communication, Information Systems and Automation

Clean Your Zoom: Manage Cloud Recordings

Application
Clean Your Zoom, is an online tool for moving and deleting recorded Zoom meeting
Collaboration and Communication

Collaboration Tools

Service
From web conferencing to file sharing, OIT has tools to help you effectively collaborate with your team at Duke and beyond.
Collaboration and Communication

Course Websites

Service
Duke provides several simple no-cost tools to build a course website. 
Collaboration and Communication, Web and Applications, Teaching and Learning

Cvent

Application
If you plan events and conferences at Duke, you may be interested in learning about Cvent.
Collaboration and Communication, Information Systems and Automation

Device Engineering

Service
Your local support can contact OIT's Device Engineering team to assist with services to manage your department's computers.
Collaboration and Communication

Duke Box

Application
Box is your cloud-based storage and collaboration service at Duke. It serves all Duke University and Duke Medicine faculty, staff and students.
Collaboration and Communication, Virtualization and Storage

Duke Digital Signage

Service
Duke digital signage systems display across campus.
Collaboration and Communication

Duke Wiki

Application
Duke Wiki lets groups at Duke share information and collaborate online easily.
Collaboration and Communication

DukeAlert Bar

Application
If you would like to have an emergency alert bar added to your website or digital signage on campus, syndication technology allows it to appear automatically across the university. 
Collaboration and Communication, Web and Applications, Information Systems and Automation

DukeFlyer

Application
DukeFlyer digital sign system allows Duke users to post digital content on campus.
Collaboration and Communication

DukeMobile

Application
DukeMobile app for campus maps, directories, dining, news, sports and more. 
Collaboration and Communication, Web and Applications

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Contact Us:

300 Fuller Street
Durham, NC 27701
Internal: Duke Box 104100
Phone: (919) 684-2200

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