Skip to main content
Home

Office ofInformation Technology

IT STATUS
- Active Incidents
- Scheduled Maintenance

Search form

  • About
    • Locations
    • Leadership
      • Paula Batton
      • Richard Biever
      • John Board
      • Mark DeLong
      • Debbie DeYulia
      • Tracy Futhey
      • Bob Johnson
      • Charley Kneifel
      • Evan Levine
      • Chris Meyer
      • David Mixon
      • Martay Smith
      • Jen Vizas
    • IT Governance
    • IT Strategic Plan
    • Diversity Statement
    • Metrics
    • For IT Staff
      • IT Communities
    • Consulting Groups
    • Policies
      • Device Registration Policy
      • Duke Apple Podcasts Policies and Guidelines
      • Panopto Policies
      • Duke domain request policy
      • Duke eAccounts Application Privacy Policy
      • DukeMobile Privacy Policy
      • Duke's YouTube Channel Policy
      • ePrint Location Request
      • Giving to Duke App Privacy Policy
      • Group Email Policy
      • Guest Account Policy
      • Protected Network Policy
      • Security Camera Policy and Guidance
      • Storage Service Expectations
      • Technology Training Policies
      • VMware Service Expectations
      • WebEx Policy
      • Duke SymMon App TERMS OF USE
      • Duke SymMon App PRIVACY NOTICE
    • Events
    • News
    • New to Duke
      • Faculty/Staff
      • Students
      • Researchers
  • What We Do
  • Help

You are here

  • Home
  • Help

Category:

  • Collaboration and Communication (25) Apply Collaboration and Communication filter
  • Teaching and Learning (12) Apply Teaching and Learning filter
  • Accounts and Email (10) Apply Accounts and Email filter
  • Web and Applications (10) Apply Web and Applications filter
  • Virtualization and Storage (7) Apply Virtualization and Storage filter
  • Security (6) Apply Security filter
  • DukeCard (5) Apply DukeCard filter
  • Information Systems and Automation (4) Apply Information Systems and Automation filter
  • Network (3) Apply Network filter
  • Printers and Labs (3) Apply Printers and Labs filter
  • Software (3) Apply Software filter

Help Articles

Adobe Sign: General Information and License Restrictions

 License Information and Restrictions

Adobe: Access Denied Error Message

Individuals that have purchased a subscription to Adobe Acrobat Pro or Adobe Creative Cloud through Duke may experience an error indicating "Access Denied" despite having a current license.

Adobe: General Information and License Restrictions

License Information and Restrictions Faculty/staff licensing Student licensing Computer Lab licensing Support Information

Adobe: How to cancel paid subscription

If you purchased an Adobe Creative Cloud subscription prior to Duke entering into a license agreement with Adobe, you can cancel your subscription with Adobe to not be charged any more.  

Android: How do I find the hardware address (MAC address) for my Android device?

Issue How do I find the hardware address (MAC address) for my Android device? Environment Android Cause N/A

ArcGIS: General Information

License Information Support Information List of Licensed Products License Information

Authenticating and Using SAP Logon

Launch Authentic Logon

Automated Attendant - (Phone Tree)

Auto Attendant - (Phone Trees)

Automatic Call Distribution - (ACD)

ACD - Automatic Call Distribution

Best Practices for Audio/Video Integration

Audio/Video Integration Best Practices

Pages

  • « first
  • ‹ previous
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • …
  • next ›
  • last »

Search Results

LIVE CHAT
Get Help Now

Office of Information TechWe are in IT together

Contact Us:

334 Blackwell Street
Suite 1100
Durham, NC 27701
Internal: Duke Box 104100
Phone: (919) 684-2200

Follow Us:

  • Twitter
  • YouTube
Duke University
  • Duke University
  • Duke Today