WebEx Meetings: Getting Started

For more information about WebEx visit, webex.duke.edu.

Getting Started with WebEx

  1. Request your account at webex.duke.edu

    All Duke Health and Duke University faculty, staff, and students are able to request a free WebEx web-conferencing account. You will receive an email confirming your account has been created.

  2. Get Setup:

  • Prepare your device(s): Be sure that your device has a working camera and for the best quality audio, use a headset with a microphone.  WebEx will work with any standard headset that your device supports.
  • Install WebEx Meetings Software: Download and install WebEx Meetings. Sign in using your Duke email address.
  • Set your preferences: Sign in to WebEx. Use the left navigation pane, under src="https://duke.service-now.com/Set Up"   src="https://duke.service-now.com/Preferences"

    • Under  src="https://duke.service-now.com/My Personal Room" set your room name, and PIN (which is used to start your room from a phone or video conferencing system), and if needed, add an alternate host using their Duke email address
    • Under src="https://duke.service-now.com/Scheduling Options" assign a delegate using their email address to schedule meetings on your behalf
  1. Get Started:

    WebEx offers full guides for getting started.  You can also sign up for live training sessions. We recommend the following quick tutorials:

Need more help?  Visit LinkedIn Learning for WebEx Training or our WebEx FAQ for tips and tricks.

  

Article Number: KB0014282