Preparing Your Android Device to Use Your DukeCard in eAccounts

Your DukeCard on Android can be used to access and pay wherever your physical DukeCard is accepted. You can have a mobile credential on one Android device in addition to your physical DukeCard.

Note: your Android device will not work at Assa Abloy readers which are installed in some residence halls or Prox readers such as those in medical center areas.  

To get started, you should first verify that your device meets these specifications:

  • Android version 5.0 or later, Android device that has NFC capability, Google Pay enabled and NFC enabled. NOTE: if you have made changes to the factory-installed operating system on your device these instructions may not work
  • Current version of Blackboard Transact Mobile eAccounts App
  • Duo Mobile (recommended) Multifactor Authentication

To verify your operating system version, go to Settings > System > About Phone

To ensure NFC is enabled on your device, go to Settings > Connected Devices > Connection Preferences and toggle the NFC “switch” to activate

Depending on your Android device and/or operating system, your steps may vary.  Information about Google Pay can be found here.  Information on using NFC on an Android device can be found here.

Downloading Blackboard Mobile eAccounts App

To install the Blackboard eAccounts app on your mobile device, open Google Play Store and search for the “Blackboard eAccounts” app. Download the app to your device.

Setting Up Multifactor Authentication with DUO

You will need to set up Duke’s Multifactor Authentication (MFA) for eAccounts on your Android device to log into the eAccounts app. MFA provides an additional layer of security when logging in or performing transactions online and at Duke. To set up MFA, you will need to use Duo Mobile. Information on how to get and set up Duo Mobile can be found here.

Next Step

View the article Adding Your DukeCard to Your Android Device for instructions on how to add your mobile DukeCard credential to your device.

 

 

Article Number: KB0030409