Office 365: Setting an out-of-office or vacation message using OWA 2013

Note: This article applies to setting an out-of-office or vacation message for an Office 365 mailbox using Outlook Web Access.

Out of Office messages are sent automatically to anyone who sends you an email for a period of time you designate. It's important to note that the Out of Office Assistant will only reply once to any given sender for each activation period. If the same sender sends you another message, they will not get a second reply. 

NOTE: you must be in the Mail application . The menu items under "Options" change if you are in Calendar or People. 

 

Turning on an Out of Office Message

  1. Log into Office 365 from http://mail.duke.edu making sure you are accessing the Mail section (not Calendar, People, etc.). 
  2. Select the gear  at the upper right corner of your OWA window. 
  3. Select Options.
  4. If necessary, expand the Mail section and select Automatic replies. Click the button for Send automatic replies.
  5. If you want to set a time limit for replies, check the option Send replies only during this time period and designate a start and end time for your response. 
  6. To send an automatic reply to any one outside our environment, select the check box for Send replies only to senders in my Contact list or Send automatic replies to all external senders
  7. Fill in the text of your automatic reply and click Save. If you don't select a time period for the replies to be sent, they will begin to be sent immediately.   

Turning off an Out of Office Message

  1. Log into Office 365 from http://mail.duke.edu making sure you are accessing the Mail section (not Calendar, People, etc.). 
  2. Select the gear  at the upper right corner of your OWA window.
  3. Select Options.
  4. If necessary, expand the Mail section and select Automatic replies.
  5. Choose Don't send automatic replies and click Save

Outlook Web Application updates

The directions in this article include screen shots and directions taken from the latest version of Office 365. Please be aware that Microsoft can and does update the OWA client frequently and the directions and screen shots above may not longer appear the same. If you are unable to follow the directions because they are now inaccurate, please feel free to let us know. See the section Do you need further assistance for ways you can do this. 

Do you need further assistance?

University customers: please contact the OIT Service Desk for help: http://oit.duke.edu/help/index.phpDuke Medicine customers: please contact the Duke Medicine Service Desk for help at 919-684-2243.