Office 365: Configure Outlook 2016 for Mac
Setting up Outlook 2016 for Mac OS
In Outlook 2016 click Tools and Accounts. Tools is on the top of the Outlook screen.
Click Exchange or Office 365
Enter a valid email address for your account in the E-mail address box. In the Method dropdown, be sure User Name and Password is selected. In User name:, enter your NetID@duke.edu. In the Password field, enter your NetID password. Check the box for configure automatically. Click Add Account when complete.
Verify your NetID@prodduke.mail.onmicrosoft.com is listed. Check the Always use my response to this server box. Click Allow.
Your account will configure. You will see a green light when it is set and your email will populate in the client. Depending on the size of your email box, it may take longer then a new account.
If you need further assistance, contact your local IT support group/person.
You can also contact your appropriate Service Desk:
University Users: OIT Service Desk - 919 684 2200
Duke Medicine Users: DHTS Service Desk - 919 684 2243