Zoom Meetings: Recent Changes

Changes to Zoom are being made more frequently than usual in response to emerging issues during this rapid shift to online working and learning. Please check this post for a full list of changes. For questions or concerns contact the OIT Service Desk or DHTS Service Desk.


On 4/11 Zoom enabled a security option in our instance that required a password to access recordings. On 4/14 we disabled it. During this period, cloud recordings automatically had a password applied. If you were impacted by this change and want to remove the password requirement, follow these steps:

  1. Sign in at duke.zoom.us and click the Recordings link.
  2. Click the Share... option for a recording.
  3. Disable the option Password Protect or modify the password as you prefer.

You will need to repeat this for each affected recording (from 4/11-4/14)


Zoom enhancements for security and privacy released. Full Release Notes

Security Toolbar Icon for Hosts

  • The meeting host will now have a Security option in their meeting controls, which exposes all of Zoom’s existing in-meeting security controls one place. This includes locking the meeting, enabling Waiting Room, and more. Users can also now enable Waiting Room in a meeting, even if the feature was not turned on before the start of the meeting. For more information, please visit this recently published Blog.

Invite Button on Meeting Client Toolbar

  • The button to invite others to join your Zoom meeting is now available at the bottom of the Participants panel

Meeting ID No Longer Displayed

  • The meeting ID will no longer be displayed in the title bar of the Zoom meeting window. The meeting ID can be found by clicking on Participants, then Invite or by clicking on the info icon at the top left of the client window.

Removal of the Facebook SDK in our iOS client 

  • We have reconfigured the feature so that users will still be able to log in with Facebook via their browser

File Transfers

  • The option to do third-party file transfers in Meeting and Chat was temporarily disabled. Local file transfer is available with our latest release. Third-party file transfers and clickable URLs in meeting chat will be added back in an upcoming release

New Join Flow for the Web client

  • By default, users will now need to sign in to their Zoom account or create a Zoom account when joining a meeting with the Web client. This can be disabled by the Admin or the User from their settings page

Join Before Host Emails Disabled

  • Notifications sent to the host via email when participants are waiting for the host to join the meeting have been disabled.

Setting to Allow Participants to Rename Themselves

  • Account admins and hosts can now disable the ability for participants to rename themselves in any meeting. This setting is available at the account, group, and user level in the Web portal.



We have defaulted identify guest participants and Enable co-hosts for all users to provide hosts with better control over their meetings. 


Zoom has defaulted screen sharing settings within your account to “Only Host.” Click here to learn how to turn on participant sharing.


New option enabled: Allow only authenticated Duke users to join Zoom meetings and access recordings. The feature is now available for selection while scheduling a meeting, or as a default from the users settings panel.


Option disabled for all: Attention tracking. This feature has been disabled at Duke due to privacy concerns.


Duke Zoom use has been expanded to include Duke health. Duke Zoom is now available to all Duke faculty, staff, and students.


Increased security and privacy settings were added to the Duke Zoom service.  All meetings and chat are now encrypted by default. As a result of this change, users may no longer download chat from meetings. As an alternative, if your meeting does not include sensitive information, record the meeting. The recording will create a separate chat file for download available from the recordings section on your Zoom page.

Article Number: KB0032738