University - Remote accessing Duke Computers

 

Below are some resources for downloading, installing and connecting to the VPN Client to remote access your device at Duke University. 

 

 

In order to remotely connect to your supported device at home, you will need to download and install the VPN client. The VPN client provides you a virtual on campus network through your home/remote network. 

Installing the VPN client: 

Please refer to the articles below for instructions on installing the VPN Client. 

 

VPN: University VPN Install and Connection Guide for Windows

VPN: University VPN Install and Connection Guide for MAC

 

In order to connect to the VPN you will need to setup Multi-Factor Authentication (MFA) which is a security system that requires more than one method of authentication from independent categories of credentials in this case a secondary device like a phone or encryption key to verify the user's identity for a login.

 

Connecting to the VPN with MFA:

Please refer to the articles below for instructions on Connecting to the VPN with MFA. 

Using Multi-Factor Authentication(MFA) with Duke's Virtual Private Network(VPN)

 

Remote Accessing your Duke Device from Home

 

Connect using the built-in remote desktop connection app

 

  • Once you are connected to the VPN launch the Remote Desktop Connection App. (If you do not have this application installed please skip ahead to the "Connect using the Windows App store Remote Desktop app" section.)

 

          

  

  •  On the Remote Desktop Connection app under Computer enter your ComputerName.win.duke.edu and click Connect. (If you are unaware of you computer name please contact your local support team.)

 

        

 

  • Enter your user name as WIN\netID and Password and click OK

 

        

 

 Once the credentials are entered you will be connected to your computer.

 

 Connect using the Windows App store Remote Desktop app

 

  • If you are running a version of windows that does not have a built-in remote desktop connection app. You can download the Windows store app HERE.
  • Install the downloaded Windows Store App
  • Launch the Remote Desktop App 

 

      

 

  • Click on + Add then Select Desktop Connect to a PC

 

        

   

  • Enter ComputerName.win.duke.edu for PC name and give it a friendly Display name (i.e Work PC

     

  • Click Save to continue
  • Select the saved desktop connection (i.e Work PC)

          

 

  • Enter your user name as WIN\netID and Password and click Connect

Once the credentials are entered you will be connected to your computer.              

 Connect from a Mac (OSX)

 

  • Download the Remote Desktop app for Mac Here

 

 

  • Launch the Remote Desktop App

                        

  • Click On PCs then + in the Add PC Window enter ComputerName.win.duke.edu as the PC Name and enter a Friendly Name (i.e Work PC)

           

  • Click Add

 

  • Double click on the PC connection (i.e Work PC)

          

  • You will be prompted to enter your user name and password
    1. Username: WIN\netID

          

  • Click Continue

 

Once the credentials are entered you will be connected to your computer.

Additional Information

If you need assistance, please contact the OIT Service Desk at 919.684.2200

 

 

Article Number: KB0032639