SAS Information

SAS Overview & Licensing

  • Download SAS licenses or ISO files (available at no cost through a grant to NCICU schools).
  • SAS licenses expire annually on June 30.
  • Eligibility:
    • Faculty, staff, and affiliates on Duke-owned or Duke-leased computers for Duke purposes
    • Employees on personally owned devices used for Duke work
    • Students on Duke-dedicated, student-owned computers
  • If you only need SAS occasionally, have a Mac, are outside the U.S., or prefer not to install, SAS 9.4 is available via the Virtual Computing Lab (VCL).

Installation Options

You may install SAS in two ways:

  1. Connect to the SAS Software Depot (network share)
    • Fastest and does not require downloads
    • May not work on some Health System networks due to security restrictions
  2. Download ISO files

Connect to the SAS Software Depot (Windows)

  1. Log in as an administrator on your computer.
  2. Connect to a Duke network (on campus or via VPN).
  3. Right-click the Windows icon → File Explorer.
  4. Right-click This PC → Map Network Drive.
  5. Uncheck Reconnect at logon; check Connect using different credentials.
  6. In the Folder box enter:
    \\oit-nas-nb01.oit.duke.edu\software\sas_94 (64-bit only)
  7. Click Finish, then log in with:
    • User name: WIN\netid
    • Password: your NetID password
  8. Open the folder and double-click setup.exe (the one with the “S” icon).

If setup.exe is not visible, file extensions may be hidden. Click the second setup file with the “S” icon.

Troubleshooting Depot Access

  • Access denied: Reset your NetID password, restart your computer, and try again using WIN\netid.
  • No logon servers available:
    • On Health System networks: permissions/firewall issues may block access. Use ISO files instead.
    • Non-Health System: disconnect/reconnect, restart your computer, or clear mapped drives using net use commands.
  • Cannot find server or hangs: Confirm you are on a Duke network or connected via VPN.

Install SAS 9.4

Basic steps (see SAS official docs for full details):

  1. Connect to the SAS Software Depot (see above).
  2. Run setup.exe to open the SAS Deployment Wizard.
  3. Select Install SAS Software → choose your operating system order.
  4. Choose a directory for SAS Home.
  5. Select Install SAS Foundation and Related Software.
  6. Select SAS Foundation components to install.
  7. If on 64-bit, choose native or compatibility mode.
  8. Confirm system requirements and follow prompts to finish installation.

Renewal Instructions

  • Download SAS renewal license files annually (available before June 30).
  • To renew:
    1. Save the renewal file to your computer.
    2. Open Start → SAS → SAS License Renewal & Utilities → right-click Renew SAS Software → Run as Administrator.
    3. Browse to the renewal file and complete the wizard.

Note: SAS 9.3 moved to limited support as of February 2023.

Accessing SAS e-Learning

  • Duke’s license includes free access to SAS e-learning courses.
  • Visit the SAS Academic Hub to request access with your Duke email.
  • You will receive an activation code via email to enroll.

Getting Support

  • OIT does not provide direct SAS support beyond this KB.
  • Contact SAS Technical Support: (919) 677-8008.
    • Site number (Windows 64-bit): 70082794
    • Site number (Windows 32-bit): 70089467

Accessing SAS via Virtual Computing Lab

  1. Go to vcm.duke.edu.
  2. Click New Reservation.
  3. Select an available Windows Virtual Machine.
  4. Create reservation and connect via RDP client (help guide).

Need help? If you can’t find the answer to your question, please call the OIT Service Desk at (919) 684-2200 or e-mail site@duke.edu.

Article number: KB0023262

Valid to: August 21, 2026