MFA: Retrieve bar code for Duo

If your device's account in the Duo app loses its connection to Duke" multi-factor authentication service, you may need to re-register the app by scanning a barcode (QR code) provided on the multi-factor authentication site. For instructions, see this article.

For further assistance, contact:

University: OIT Service Desk, 919-684-2200
Duke Medicine: DHTS Service Desk, 919-684-2243

Article Number: KB0018995