How to re-register or replace your mobile device with Duo
You can replace or update the number and/or device that is registered with Duo. Do the following:
- Visit the Multi-Factor Authentication site and log in.
- Under Manage Devices, Click to select the desired device you would like to make a change to.
- (Optional) In the page that appears, update the device information in Step 1.
- Under Step 2, click Continue. You'll be directed to a page where you can activate Duo on your device by scanning a QR code.
For additional assistance, contact:
University: OIT Service Desk 919 684 2200
Duke Medicine: DHTS Service Desk 919 684 2243
Article Number: KB0015401