ePrint Mobile: Ways to use ePrint Mobile

Various mobile print options are now available.


 Printing via Email

Duke's public printers can receive print jobs via email. Each user's default e-mail address and alias have already been configured to use this service. If you want to use a different email address, you must register it with the Mobile Print system. 

Sending a Print Job via Email

  1. Open a new email and attach the file that you want to print. Both the body of the e-mail and the attachments will be available for printing.  Please note that the size of each attachment is limited to 10 MB, each message is limited to 10 attachments, and users are limited to 100 emails per day or fewer.
  2. Send your email to print-mobile-bw@duke.edu for black and white jobs or to print-mobile-clr@duke.edu for color jobs.
  3. Once the job is ready to print, you will receive an email confirmation.  If your e-mail address is not registered, you will first need to register it before your job will be released.  See the section below.
  4. Go to any ePrint-enabled printer. (note that color printing is not supported with mobile print)
  5. Swipe your DukeCard through the attached card reader.
  6. Select your job from the print queue that appears and click on the Print button.

The color printers that are part of the mobile print group, are: MR-BryanColor, MR-CIEMAS_2478A, MR-Gross353, MR-JHFC-Café, MR-Music, MR-Bostock, MR-FuquaE283, MR-Law_Color_1, MR-Lilly, MR-Perkins and MR-Smith.

Registering a Non Duke Email Address

To release documents sent via email, your email address must first be associated with your netID in MyPrintCenter.  You may register as many e-mail addresses as you want.

To register your email address:

  1. If there is no record of your email address when you first send documents for printing to Mobile Print via email, you will receive a reply email to complete your email registration.
  2. Click the Click to register your email address link. You will be redirected to MyPrintCenter. 
  3. Log in to MyPrintCenter with your NetID and password. You will see a dialog box showing that your email address has been successfully registered to your account.
  4. Click OK.

Supported File Formats

  • Microsoft Office documents: Word, Excel and PowerPoint (.doc,.dot,.docx,.rtf,.eml,.xls,.xlt,.xlsx,.csv,.ppt,.pptx,.pptm)
  • Image files (.jpg,.png,.gif,.bmp)
  • Text file (.txt)
  • PDF documents (.pdf)
  • Limited HTML: HTML is supported as part of the email body itself, but HTML links or attachments are not supported for security reasons.

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Web Printing with MyPrintCenter

  1. Login to MyPrintCenter (http://oit.duke.edu/myprintcenter) using your Duke NetID and password.
  2. Then use the Upload button to select the document you want to print. (MyPrintCenter accepts files up 50MB)
  3. Once uploaded, you can go to any printer.
  4. Swipe your DukeCard
  5. Select your job from the print queue that appears and click on the Print button.

You can change the following printing options:

  • Black & White to Color or vice versa **Note: Only the following color printers will release mobile print jobs: 
    • MR-BryanColor, MR-CIEMAS_2478A, MR-Gross353, MR-JHFC-Café, MR-Music, MR-Bostock, MR-FuquaE283, MR-Law_Color_1, MR-Lilly, MR-Perkins, MR-Smith
  • Single-sided to Double-sided or vice versa
  • Number of pages per side (1 pages or 2 pages per side)
  • Number of copies

Supported web browsers as of 7/28/15: IE 10.0 (and higher), Mozilla Firefox 27 (and higher), Google Chrome 29 (and higher) and Apple Safari 6.0 (and higher

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iOS App

The Pharos Print app allows you to easily submit content from your iOS device to a Pharos secure print queue.

Note: You must be connected to a Duke wifi network to use the ePrint iOS app.

  1. Download the Pharos Print app to your iOS device from the App Store.
  2. Connect Pharos Print to the Duke Pharos MobilePrint server. (Make sure you are connected to Duke wifi or this app will not connect to the server.)
    • Must be connected to Duke wifi or this app will not connect to the server.
    • Server Name: ep-ps-mp2-pap1.win.duke.edu
    • Server Port: 443
  3. The app will display a User Authentication screen, enter your NetID and pasword.
  4. You can now manage your submitted jobs on the app, and you may submit jobs that work with the ‘open in’ feature of iOS

Android App

The Pharos Print app allows you to submit content from your Android device to a Pharos secure print queue. 

Note: You must be connected to a Duke wifi network to use the ePrint Android app. 

  1. Download the Pharos Print app to your Android device from the Google Play Store. (requires Android 4.0.3 and up)
  2. Connect Pharos Print to the Duke Pharos MobilePrint server. 
    • Must be connected to Duke wifi or this app will not connect to the server.
    • Server Name: ep-ps-mp2-pap1.win.duke.edu
    • Server Port: 443
  3. The app will display a User Authentication screen, enter your NetID and pasword.
  4. You can now manage your submitted jobs on the app.

          You may also:

  • Apply finishing options before you print
  • Preview your documents before you print
  • View all documents in your Pharos secure print queue
  • View your available funds and job cost (when applicable) 

Supported File Formats

The following file formats are supported:

  • Microsoft Office® documents
  • Microsoft Outlook® files
  • PDF files
  • Images (JPG, GIF, PNG, BMP)
  • Text files (CSV, RTF & TXT)
  • OpenOffice documents

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Article Number: KB0023967