Eduroam: Getting connected on a Windows computer

 Getting connected on your Windows Computer

Duke University is a partner in the eduroam network which is available at Duke and other partner institutions (a listing of participating organizations is available here). We recommend the installation of the eduroam profile if you will be traveling and need to connect to wireless services away from campus.

In order to connect to the secure network, adjustments will need to be made to your computer network settings. This process is simplified through the use of an installer. Follow these steps to configure your eduroam connection for Windows so you can take advantage of this layer of security. This article was created and tested using a computer running Windows 7 and was reviewed on subsequent releases up to Windows 10. You must be running Windows 7 or greater to install this software.

 

Installation

1. Go to https://dukeblue.duke.edu/eduroam/

Screen capture for Eduroam Auto Instaler

2.  The Dukeblue web page should also detect your Windows operating system.  Click the JoinNow.  Below are sample screens for Windows 7, 8.1 and 10.  Should it not detect your version of Windows, simply choose your operating system from the drop-down list.

3.  Run the .exe file that downloads and accept any UAC or User Access Control prompts, like the example shown below:

 Click Yes button to begin program

4.  Enter your NetID/Password when prompted by SecureW2 application and select "Next".

 

5.  Configuration and Authentication will proceed

6.  When connection has finished you will receive a "Joined" Message

 

7. Click Done to complete the steps.  You should now be connected to eduroam.  Should you connect to a different wireless network, you will be able to re-connect to eduroam directly, and should only need these instructions for this initial connection. 

 

If you are still having difficulty connecting to eduroam, please consult with your local IT support, or contact the OIT Service Desk at 684-2200.

 

Article Number: KB0023562