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Help Articles

ACD Reporting & Re-Skilling

Reporting (CUIC) - (Cisco Unified Intelligence Center)

AV Consultation and Resources

Internal AV Consulting AV Integration Companies
Collaboration and Communication

AV Peripheral Resources

Peripheral Resources Production

Adding Money to Your DukeCard Flex Account with eAccounts

Students, Faculty, and Staff may add money to their Flex account in several ways:
Web and Applications

Adding Warpwire, Panopto, YouTube Videos and PlayPosit Bulbs to your Sites@Duke Wordpress Site

One of the most powerful aspects of WordPress is that you can embed videos into a page or post to be able to further explain a point you are making.

Adding Your DukeCard to Apple Wallet on iPhone or Apple Watch

Open the Transact eAccounts app on your iPhone device. Select Duke University as your site.  Select the Duke eAccounts Portal.
Web and Applications

Adding your DukeCard to Google Pay on Your Android Device

Before you begin, you may need to download and set up Google Pay if you have not already done so. Open the Transact eAccounts app on your Android device (Version 5.0 or later).
DukeCard

Adobe - Error - Another User Is Currently Logged In

Adobe Acrobat and Creative Cloud users may receive an error that indicates another user is logged in.
Software

Adobe Acrobat or Creative Cloud : Subscription Expired

Adobe Acrobat Pro DC and Creative Cloud accounts licensed through Duke expire annually on October 7th, and users will need to renew their licenses before that date to continue using the software un

Adobe Creative Cloud: Apps Running in Trial Mode; Can only "Download Trial"

Symptoms After logging into adobe.com with a Duke enterprise ID and accessing "Desktop apps", users only have the option to "Download trial" rather than "Download".

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Office of Information TechWe are in IT together

Contact Us:

334 Blackwell Street
Suite 1100
Durham, NC 27701
Internal: Duke Box 104100
Phone: (919) 684-2200

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