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Help Articles

Adding Money to Your DukeCard Flex Account with eAccounts

Students, Faculty, and Staff may add money to their Flex account in several ways:
Web and Applications

Adding Your DukeCard to Apple Wallet on iPhone or Apple Watch

Open the Transact eAccounts app on your iPhone device. Select Duke University as your site.  Select the Duke eAccounts Portal.
Web and Applications

Contactless DukeCard Frequently Asked Questions

   Why are we moving to contactless DukeCards?
Web and Applications

DukeCard and iOS 12.2/WatchOS 5.2 - Express Mode Toggle Required

Current Mobile DukeCard users with the mobile credential already installed on their Apple device should be aware of a functionality change related to their Apple Wallet when they upgrade to iOS 12.
Web and Applications

DukeMobile App Setup & Features

   
Web and Applications

Dukeblue doesn't work after Windows 10 Creator update installed

This is a known issue with the Windows 10 Creator update.
Web and Applications

Mobile DukeCard on Apple Device: Understanding Express Mode

By default, your DukeCard is set to Express Mode which allows you to use your DukeCard in Wallet without requiring Touch ID, Face ID, or passcode on your iPhone. If you want to authenticate transac
Web and Applications

Planisphere: adding tags (filtering) for your support group

This article assumes you already have a Support Group created in Group Manager.  The owner of the Support group will need to assign tags within planisphere.
Security, Web and Applications, Information Systems and Automation

Preparing Your Apple Device for Mobile DukeCard

Your DukeCard in Apple Wallet can be used to access and pay wherever your physical DukeCard is accepted.
Web and Applications

Viewing DukeCard Account Statements and Transaction History

Log into the eAccounts portal to check your balance and view activity, including date, locati
Web and Applications

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334 Blackwell Street
Suite 1100
Durham, NC 27701
Internal: Duke Box 104100
Phone: (919) 684-2200

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