Adding Your DukeCard to Apple Wallet

Adding Your DukeCard to Apple Wallet on iPhone or Apple Watch

Open the eAccounts mobile app on your iPhone device. You will be asked for your NetID and password, and then to complete Multifactor Authentication during login.  

You should see your account balances and board plans (students only). Tap any account to see account balances and transaction activity.  To add your credential to your new device:

  • Tap the picture icon in the upper left corner to access “Campus ID”.
  • Tap “Add to Apple Wallet” and select the device (either iPhone or Apple Watch).
  • Tap “Add Card” screen then tap “Next” in the upper right corner.
  • Tap “Agree” on the lower right corner on the Terms and Conditions page.

Wait until the notification at the top of the screen verifies your card has been added to the Wallet and tape “Done” in the upper right corner.

After you have added your new device, when you go back to the account and meal plan page, the picture icon in the upper right corner now displays your DukeCard photo.  

Repeat these steps to add your Apple Watch to your Wallet.

Open Wallet on your iPhone to view your DukeCard. You should see your image, name and affiliation (e.g. faculty, staff, student, etc.). Tap (…) on the lower right corner of the screen to view details such as your Duke Unique ID, additional account balances, and how to get support.  

If any information on your DukeCard in the Wallet app does not appear correctly, contact the OIT Service Desk at (919) 684-2200 or visit the Service Desk Help Page to chat with a representative or submit a ticket.

Additional information is available here.

 

 

 

Article Number: KB0029831