Set-up systems. Monitor performance. Automate processes. 

You can set up many Duke-wide IT systems and automation tools for IT staff and system administrators. 

• Performance Monitoring - Get assistance for Duke departmental network and system performance monitoring. 
   
• Call Center Services - OIT's call center services can help your department provide better customer service to your callers.
   
• Electronic Authorization with Shibboleth - IT staff and developers can add Shibboleth to websites or applications to limit access to only Duke users. 
   
• Research Computing - Duke Research Computing offers a broad array of computing and data-related services to Duke University researchers and collaborators around the globe.
   
• Emergency Notifications - A centralized alert system using web, email and text message.