Dukeblue & eduroam Certificate Update - May 20

On May 20th, the digital certificates for Duke’s wireless networks, Dukeblue and eduroam will be updated.

What this means for you:

  • Before you return to work on campus, you will need to update the wireless profiles on all your devices (laptop, cell phones, tablets, etc.) used to connect to the Duke wireless networks. Instructions for Duke-managed and self-managed devices below.

We understand that the majority of the Duke community is working remotely and are currently not connecting to Duke’s wireless networks. However, it is recommended that your wireless profiles are updated before returning to campus.

Duke-managed computers:

  • If your computer is managed by your local IT group or Duke OIT CDSS, you will need to connect to the Duke network via the VPN for the update to take effect. You will need to be connected to the VPN for at least three hours.
  • Visit https://oit.duke.edu/what-we-do/services/vpn for instructions on connecting to the VPN.

Self-managed and personally-owned devices:

  • Before returning to work on campus, update the profiles on all your devices.
    • To update your profiles, visit https://launch.dukeblue.duke.edu and follow the instructions.
    • You will need to update the profile on every device (laptops, cell phones, tablets, etc.) that you use to connect to Duke’s wireless network.
    • Adjustments have been made to the installation process to allow you to update your profiles while you are not on campus or in a Duke location. Please be aware when updating your profile while off campus, you may get an error message similar to “Network not in range.” You can ignore this message.

Please contact your local IT support or the Duke OIT Service Desk (919) 684-2200 if you have any questions.