Students

Welcome to Duke!

Students look onto a presentation in class with laptops.

The Office of Information Technology (OIT) is your source for network connectivity, software, and other IT resources at Duke. Our staff is available throughout your Duke career to help with all your technology needs. If you are a graduate student, your school may provide additional services; contact your local IT department to learn more.

ID, Email, and Calendar

DukeCard
The DukeCard is your identification and access card on campus. Submit your photo prior to arriving at Duke. Add your DukeCard to your Apple or Android mobile device.

NetID
Your “NetID” is your electronic key to online resources, including your Duke email account, DukeHub (course registration/grades), Sakai (course information), MyDuke (student portal), Box cloud storage and more. We’ll email your NetID to you before you arrive on campus, with instructions on how to set up a secure password. Choose a strong password and don't share it. If you'd like to, you can grant others "proxy" access to your student information.

Multi-Factor Authentication (MFA)
For added security, we require Multi-Factor Authentication (MFA, or two-step verification) for most online services that require a NetID. Once you have your NetID, enroll in MFA.

Email & Calendaring
Duke provides email and calendar via Microsoft Officer 365. You can access your email and calendar account using any email client (e.g. Microsoft Outlook), from an app on your mobile device, or via the web at mail.duke.edu. Check out our short videos on how to set up email on your iPhone or Android. To manage your email settings, such as forwarding your mail or creating an email alias, visit Account Self Service.

Network & Security

Connecting to Duke's Network
Duke provides secure wired (Ethernet) and wireless (Wi-Fi) connections to the "Dukeblue" network on campus. To connect all your devices, including gaming consoles and printers, visit oit.duke.edu/wireless. The "DukeOpen" and "DukeVisitor" wireless networks are for "Internet-of-Things" devices and visitors respectively -- these networks are not secured.

IT Security
Duke's IT Security Office provides guidance on how to keep your devices and data safe. Check their site for the latest phishing alerts and secuity policies.

Devices

Personal Computer
The Duke Technology Center in the Bryan University Center sells computers configured specifically for Duke’s environment. If you plan to bring a computer from home, please check our recommended specifications.

Mobile Devices
Be sure to download the DukeMobile app for your Apple or Android device. The app includes an interactive campus map, dining locations, an event calendar, bus schedules, ePrint locations, and more. 

Software, Printing & Labs

Software
Duke provides many free or discounted software applications and packages, including Microsoft Office and Adobe Creative Cloud.

Printing
Duke offers free (black and white) and low-cost (color) printing at dozens of locations throughout campus -- all you need is the ePrint app on your computer or mobile device. Once you send your print job, visit any ePrint station and swipe your DukeCard.

Computing Labs
OIT supports several computer labs on campus, including the Multimedia Project Studio and the CoLab for 3D printing and fabrication. Most labs are open 24 hours a day while classes are in session.

Online Services & Tools
OIT provides many web-based services, including Sites@Duke (for personal Wordpress sites), Qualtrics survey software, and Box file storage. 

Getting Help

The OIT Service Desk provides support for all the services that we offer. Chat, call, or visit us!