All students can use centralized IT services. However, if you are a graduate student, please also check with your school's IT department about school specific services.
ID & Email
Your Duke NetID is your electronic key to many Duke resources, including email, MyDuke, DukeHub and Sakai. Your NetID will be emailed to you; make sure to read and follow the activation instructions. Choose a strong password and don't share it, even with your family. They can receive a guest account to access some of your information.
Email & Calendaring
With your NetID, you can access your email account using any email client (Microsoft Outlook), from most mobile devices, or via the web at mail.duke.edu. Foward your email or manage settings at Self Service. View a very short, easy video about setting up email on your iPhone or Android.
Network & Security
Duke offers secure wired (Ethernet) and wireless (Wi-Fi) connections to the "Dukeblue" computing network on campus. You will need to register miscellaneous devices like gaming consoles printers etc. DukeOpen and DukeVisitor networks are for Internet-of-Things devices and visitors respectively and are not secured networks. To connect all devices, visit oit.duke.edu/wireless.
Duke provides guidance for how to keep your devices and data safe through the IT Security Office. Check here for the latest phishing alerts and secuity policies.
Students will need to choose a computer. Computers tailored to the Duke environment are available through the Duke Technology Center. If you want to bring a computer from home, OIT provides a list of recommended computer specifications.
Get the DukeMobile app to help navigate services. Duke provides wireless access to all Apple and Android mobile devices.
Software, Printing & Labs
Students print with ePrint. Each semester students receive an allocation for free black and white and low-cost color laser printing at dozens of locations across campus. Make sure to install the ePrint client before classes start. You may also use the Pharos app for ePrint mobile. Staff and faculty will typically use departmental printers.
OIT supports several computer labs on campus, including a Multimedia Project Studio and a CoLab studio for 3D printing and fabrication. Most labs are open 24 hours a day while classes are in session, but some have limited hours.
Duke negotiates with vendors to make software available to Duke affiliates at discounted rates or, in many cases, for free.
Self publishing & File storage
OIT provides many web-based services for collaboration and self publishing, such as Qualtrics survey software, Sites@Duke (Wordpress) website publishing, and Box personal cloud storage.
The OIT Service Desk provides support for all services that OIT offers. You can chat, call, or visit us.
Downlaod and read the eBook version of this information.