All students can use centralized IT services. However, if you are a graduate student, please also check with your school's IT department about school specific services.
ID & Email
Your DukeCard is your identification and access card on campus. Students should submit their photo prior to start of school at MyDuke. Staff will arrange to get their DukeCard with their supervisor.
Your Duke NetID is your electronic key to many Duke resources, including DukeMail, MyDuke, DukeHub and Sakai. Your NetID will be emailed to you; make sure to read and follow the activation instructions. Choose a strong password and don't share it, even with your parents. They can receive a guest account to access some of your information.
Multi-Factor Authentication (MFA)
MFA or two-step verification protects your NetID login and data. You are encouraged to enroll.
E-mail & Calendaring
With your NetID, you can access your DukeMail account using any email client (such as Apple Mail and Microsoft Outlook), from most mobile devices, or via the web at mail.duke.edu. Foward your email or manage settings at Self Service. View a very short, easy video about setting up email on your iPhone or Android.
Network & Security
Duke offers secure wired (Ethernet) and wireless (Wi-Fi) connections to the Duke computing network on campus. You will need to register miscellaneous devices like gaming consoles printers etc. To connect all devices, visit oit.duke.edu/wireless.
Duke provides free computer anti-virus software for personal computer security. Make sure to review Duke policies regarding file sharing.
Students will need to choose a computer. Computers tailored to the Duke environment are available through Duke Computer Care Coverage. If you want to bring a computer from home, OIT provides a list of recommended computer specifications.
Get the DukeMobile app to help navigate services. Duke provides wireless access to all Apple and Android mobile devices.
Software, Printing & Labs
Students print with ePrint. Each semester students receive an allocation for free black and white and low-cost color laser printing at dozens of locations across campus. Make sure to install the ePrint client before classes start. Staff and faculty will typically use departmental printers.
OIT supports 25 computer labs on Duke campus, including a Multimedia Project Studio and a CoLab for 3D printing and fabrication. Most labs are open 24 hours a day while classes are in session, but some have limited hours.
Duke negotiates with vendors to make software available to Duke affiliates at discounted rates or, in many cases, for free.
Self publishing & File storage
OIT provides many web-based services for collaboration and self publishing, such as Qualtrics survey software, Sites@Duke (Wordpress) website publishing, and Box personal cloud storage.
The OIT Service Desk provides support for all services that OIT offers. You can chat, call, email or visit us.