For IT Staff

There are more than 1,200 IT staff at Duke. Get the tools and support you need to complete departmental projects. There are many services, groups, training and professional development opportunities within the Duke IT community. Check back regularly as we grow this section for IT staff.

For information on IT careers and professional development, visit it.duke.edu.

Frequently Used Services

Self Service Tool
Manage passwords, directories and services.
Software Licensing
Search and order software
Directory
Look up Duke affiliates
WebEx
Access phone and web conferencing
E-mail and calendaring
Access email and calendar tools
VPN
Connect to Duke using a virtual private network
Multi-factor authentication
Enroll in two-step verification for security
Secure wireless
Connect to encrypted Wi-Fi
Anti-virus protection
Get anti-virus software to protect your computer
Enterprise TSM Backups
View and purchase data backups
Centralized Storage
View and purchase storage options
ePrint
Connect to Duke's ePrint network
DukeCard
Manage ID and access

IT Staff Tools

Group Management
Manage groups through Grouper or Group Manager tools
Clockworks
Set up a Virtual Machine
Cartographer
Map devices on the Duke network
Also Known As (AKA)
DNS management system
Splunk
Search, monitor, and analyze machine-generated data
Shibboleth
Single sign on authorization
Mail Tools
Request Office365 resources
VM-Manage
Semester long Linux VMs
Sponsored Account Tool
Request a sponsored Duke account
Endpoint Protection
Antivirus and malware protection
Patch Monkey
Internal patch automation tool
SSL Certificates through Locksmith
Request SSL certificates
Learn ServiceNow (Support@Duke)
ServiceNow training modules
Global Knowledge
Discounts to a leader in IT and business skills training.

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For IT Staff

Frequently Used Services

IT Staff Tools