For IT Staff

There are more than 1,200 IT staff at Duke. Get the tools and support you need to complete departmental projects. There are many services, groups, training and professional development opportunities within the Duke IT community. Check back regularly as we grow this section for IT staff.

For information on IT careers and professional development, visit it.duke.edu.

Frequently Used Services

Anti-virus protection
Get anti-virus software to protect your computer
Directory
Look up Duke affiliates
DukeCapture
Lecture recording
DukeCard
Manage ID and access
Digital sigage
Email and calendaring
Access email and calendar tools
ePrint
Connect to Duke's ePrint network
Innovation CoLab
Jabber
MS Teams
Multi-factor authentication
Enroll in two-step verification for security
Multimedia project studio
Secure wireless
Connect to encrypted Wi-Fi
Self Service Tool
Manage passwords, directories and services.
Software Licensing
Search and order software
Support@Duke (Service Now)
Duke's IT support ticketing and incident management system
VPN
Connect to Duke using a virtual private network
Warpwire
Duke's secure streaming
WebEx
Access phone and web conferencing

IT Staff Tools

Also Known As (AKA)
DNS management system
API catalog
Cartographer
Map devices on the Duke network
Centralized storage
Clockworks
Set up a Virtual Machine
Developer tools
DukeWiki
Endpoint Protection
Antivirus and malware protection
Enterprise TSM backups
Group Management
Manage groups through Grouper or Group Manager tools
Learn ServiceNow (Support@Duke)
ServiceNow training modules
Mail Tools
Request Office365 resources
Patch Monkey
Internal patch automation tool
Planisphere
Planisphere is an inventory tool for all devices on the network.
Research toolkits
Shibboleth
Single sign on authorization
Splunk
Search, monitor, and analyze machine-generated data
Sponsored Account Tool
Request a sponsored Duke account
SSL Certificates through Locksmith
Request SSL certificates
StatusPage
Maintenance and outage status
V irtual Computing Manager
Semester long VM reservations

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For IT Staff

Frequently Used Services

IT Staff Tools