Uploading Files to Your Account
When you request a DukeStream account, OIT creates a folder for you in the media section of Duke's shared file system (AFS). You can access the folder two main ways to upload and manage your streaming files:
- An AFS client, which allows you to map your media folder to your computer's local file system. Your media folder looks like a regular volume on your computer.
In the example below "dukeStream" and "secureStream" are media volumes that have been mounted using the Open AFS client for PC:
- A secure FTP utility. We recommend SSH (for PC users) and Fugu (for Mac users).
NOTE: Security policies at Duke do not allow unsecured FTP access to folders in AFS, including all media folders. You will not be able to connect to your streaming directory via FTP programs such as Fetch or WS_FTP.
NOTE: DukeStream files are backed up using OIT’s standard back up systems. If you delete a file accidentally and want to restore it, please follow the procedures outlined below. Important Note: Files that have been deleted from the file system may not be available after 30 days from the date you deleted them so it is important to do the restore procedures as soon as you realize you need the file back.
- Try webfiles.duke.edu first (there is a backup tab and you may be able to recover the file without Service Desk assistance).
- Contact the Service Desk with the path and name of the content as well as the point in time for recovery.
- If that date is within 30 days, OIT will be able to recover the file but after 30 days the success rate drops.