RSS Icon IT Alerts:

  • 02/21/12: High Performance Computing Upgrade/Maintenance more

[see all alerts]

DukeCapture FAQ

How much does it cost for Duke schools and departments to use DukeCapture?

There are no charges to schools and departments to use DukeCapture software.  For automated recordings, OIT supports the use of standard PC appliances, and the cost of purchasing those is borne by individual schools and departments.  These appliances can be ordered directly via the Duke Computer Store.  For current pricing information view the following link:  http://epos1.sequoiars.com/ePOS?this_category=236&store=709&form=shared3%2fgm%2fmain%2ehtml&design=deptcomputers

In addition to the costs of the appliances, you may incur installation charges from your A/V integrator, and charges for equipment such as video cameras, microphones, Crestron control panels, and other devices that may be needed in the room.

For those who don't wish to purchase appliances, DukeCapture Mobile software is free and can be installed on Windows and Mac computers.  DukeCapture Mobile has similar features, but you cannot schedule recordings, and typically utilize consumer (i.e., USB) cameras and microphones instead of hardware installed in classrooms.

The only requirement for either DukeCapture Mobile or our scheduled service is that you have an idenitifed IT professional in your organization that will act as technical administrator assigned to support the users in your area. OIT does not offer any direct user support at this time - we will only support IT professionals in their support of their customers.

There are currently no charges for storage for DukeCapture; however, OIT reserves the right in the future to implement a chargeback policy.  Notice would be provided well in advance of any decision to begin charging for storage.

Back to the top

What are my options for using DukeCapture content in Blackboard or Sakai?

In order to add recordings created in DukeCapture to Blackboard or Sakai, add the link to either a folder (Rich Media) or RSS feed (vodcast only) for your Panopto course as an "External Link" into Blackboard as per the steps below. In both cases you would only need to do this once, and content will be automatically updated as new recordings are made.  Presentations will be playable from right within Blackboard.

Blackboard

Adding a link to a folder to your Blackboard course (plays in Rich Media Player)
1. Log into Panopto and click on your folder (course) in the left menu.
2. Click on Folder Settings (gear icon)
3. Click the Share tab
4. Copy the URL listed next to "link" under "Status"
5. Log into Blackboard and navigate to the course you want to associate with your Panopto folder. Go to Course Information, Course Documents, or Assignments.
6. Click "Edit View" on the right side of the screen to go into edit mode.
7. Click on "External Link" in the menu at the top of the screen.
8. Paste the URL into the URL text field that appears and give your link a name (i.e., "DukeCapture course videos").
9. Click "Submit" at the bottom of the page.
 
Adding an RSS feed to your Blackboard course (plays as vodcast only)
1. Log into Panopto and click on the RSS feed icon for a folder (course).
2. Select "Subscribe to RSS" in the menu that appears.
3. Copy the URL in the browser window that pops up.
4. Log into Blackboard and navigate to the course you want to associate with your Panopto folder.
5. Go to Course Information, Course Documents, or Assignments.
6. Click "Edit View" on the right side of the screen to go into edit mode.
7. Click on "External Link" in the menu at the top of the screen.
8. Paste the URL into the URL text field that appears and give your link a name (i.e., "DukeCapture course videos").
9. Click "Submit" at the bottom of the page.

Sakai

Adding a link to a folder to your Sakai course (plays in Rich Media Player)
1. Log into Panopto and click on your folder (course) in the left menu.
2. Click on Folder Settings (gear icon)
3. Click the Share tab
4. Copy the URL listed next to "link" under "Status"
5. Log into Sakai and navigate to the course you want to associate with your Panopto folder. Go to any of the pages in Sakai that allow you to add content via the built in editor (i.e., Announcements, Assignments, Syllabus).
6. Enter the text you would like to link to your Panopto folder (i.e., "Panopto recordings for Econ 255").
7. Select the text you just typed and click the hyperlink icon in the editor.
8. Paste the URL into the URL text field that appears.
9. Click "Post" at the bottom of the page when you are finished.

Adding an RSS feed to your Sakai course (plays as vodcast only)
1. Log into Panopto and click on the RSS feed icon for a folder (course).
2. Select "Subscribe to RSS" in the menu that appears.
3. Copy the RSS URL in the browser window that pops up (or right-click on "Subscribe to RSS" and choose "Copy Link Address".
4. Log into Sakai and navigate to the course you want to associate with your Panopto folder. Go to any of the pages in Sakai that allow you to add content via the built in editor (i.e., Announcements, Assignments, Syllabus).
5. Enter the text you would like to link to your Panopto folder (i.e., "Panopto recordings for Econ 255").
6. Select the text you just typed and click the hyperlink icon in the editor.
7. Paste the RSS URL into the URL text field that appears.
8. Click "Post" at the bottom of the page when you are finished.

 
Note about RSS: users will need to use Firefox, IE, or Safari in order for the files to be playable from right within the browser. Other browsers such as Chrome may not display the video files as links.

Back to the top

What is a DukeCapture Site Administrator?

DukeCapture Site Administrators are the support contacts for faculty and end users.  They must be IT professionals with affiliation to an official Duke/DUMC sanctioned IT department and are charged with all account setup, scheduling, A/V integration, and first level faculty and student support for DukeCapture users in their schools or departments. OIT Interactive Techology Services provides training for Site Administrators and provides 2nd level support when Site Administrators are unable to resolve an issue on their own
Back to the top

What is the Retention Policy for DukeCapture?

DukeCapture content is retained for Four (4) years.  DukeCapture follows the policy currently utilized for Blackboard courses at Duke.

Back to the top

Where do I go for support for DukeCapture?

Contact your Site Administrator for support.

Back to the top

What is OIT's role in the support of DukeCapture?

OIT designed and maintains the servers and infrastructure used for DukeCapture.  OIT also provides support to DukeCapture Site Administrators.

Back to the top