Duke Digital Signage

 

sign

Duke's Digital Signage program is a centrally managed/locally controlled electronic sign and interactive display platform powered by technology from Four Winds Interactive. For any information not covered by this FAQ page, please contact dds-admin@duke.edu.

How much does participation in the Duke Digital Signage Program cost?

This service is offered at no cost to any Duke University school or department. At this time, any school or department that is on the DHTS network cannot participate in this service.  The participating school and department is responsible for the cost, maintenance and installation of the player and screen hardware as well as any other interactive components for their sign, and any costs for content or application development as well as making sure their installations are in compliance with all ADA and Duke regulations.
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How do I participate in the Duke Digital Signage Program?

Review the costs and hardware/software requirements below, and then complete the Duke Digital Signage service participation form. Someone from the program office will be back in touch with you within 5 business days.
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What hardware, software, support and development options are available?

  • Hardware
    • OIT provides a supported hardware player that can be purchased from the Duke Technology Center.
      • Optionally, you can purchase annual support for those supported players from OIT's CDSS at $360/year which will cover computer hardware troubleshooting and software installation and updates for both the operating system and the application software as needed. It will not cover application usage questions as those will be handled directly by Four Winds Interactive as per below.  The bundled signage player with CDSS support can be purchased from the Duke Technology Center.  For more information about OIT's CDSS group click here.
    • If you choose your own hardware, it must comply with the system and hardware requirements
    • Recommended player hardware and interactive touch systems
    • A professional series display is recommended since they will be on for long periods of time.  Displays of any size can be used depending on your player's computer hardware.  Some recommended monitor features are RS-232, pixel shifting, extended warranties, and on/off scheduling. 
  • Software Support
    • Four Winds Interactive can be contacted directly 24/7 for break/fix support by any participating school or department.
  • Content Development - prior to engaging in content or application development, email your needs/ideas to dds-program@duke.edu to see if someone has already developed something similar
    • Four Winds Interactive can be contracted to develop custom templates and applications.
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Do I have control over the content on my screens?

Content displayed on screens are governed by the same acceptable use and privacy guidelines as any other electronic communications that is developed for the Web representing Duke University. You have full control over your content however we do require that every screen be connected to Duke's emergency notification system. In the event of an emergency, important information will automatically be sent to your screens if applicable. At the end of the emergency, your normal content will resume playback.
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