Wired Phone and Data Infrastructure Service


PLEASE NOTE: Requests to change billing for wired phones from one cost center to another are submitted on a separate online form on the Financial Services website. Please use the form below only for requests to move, add or change telephone services.

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Before you begin the process of requesting telephone or data line service or repairs, please have the following information available. Your request cannot be processed without this information.

  • Departmental cost center(s)
  • Building, floor and room(s) where work is requested
  • Contact name and telephone number(s)
  • Duke Unique ID (seven digit number located on the back of your Duke ID badge)
  • E-mail address

As you complete your request, you will be asked to describe your service needs in detail. An asterisk (*) identifies required information.

* First Name
* Last Name
Duke Unique ID
* Phone Number, including Area Code
* E-mail Address



Affiliation

I am affiliated with Duke University
I am affiliated with Duke Health Systems

Service order request/question/estimate

Pick one of the services below to submit a request, ask a question, or request an estimate for services. To place your order for cellular services please visit our wireless web pageswireless web pages.

Telephone/Voice Service
Data Service

Report Trouble

If you are reporting trouble, please select the type of service you are having trouble with. For urgent requests, please contact OIT repair at 919-684-8020. For urgent requests, please contact Health System repair at 919-684-2243.

Telephone/Voice Repair
Data Repair