Duke

• Telecommunications
  • For Faculty & Staff
    • Wired Phones
    • Mobile (Wireless) Devices
    • Telephone Audio Conferencing
    • Calling Cards
    • Pagers
    • 800 MHz Radios
  • For Students
  • Service and Repairs
• Web & Multimedia
• Mobile Applications

Departments throughout the university and health system can use Duke's trunked radio system (which, as with telephone "trunk lines," allows for many secure conversations over a relatively small number of channels). The system permits users to monitor and communicate with the groups to which they are assigned, and prevents other users on the system to monitor groups to which they are not assigned.

For inter-departmental communications, the radio system has a Private Call functionality, which allows any unit on the system to communicate with another unit based on each unit's unique six-digit ID. With the written permission from owners of each group, each radio can be programmed to talk to multiple groups, which facilitates efficient communications within and across groups.

The system's Telephone Interconnect feature allows a radio to operate as a telephone for departments.

Types of radios

There are two basic types of radios available for use on the trunked radio system: handheld and portable. Various models are offered to meet a variety of user needs. Mobile radios are also available as a more permanent solution, and can be installed in vehicles.

Each portable radio is typically delivered with a rapid charger and one battery. Additional batteries and radio accessories (such as carrying cases) are available for purchase.

For more information

Please contact the OIT Service Desk at 684-2200, Option 3, to submit a request for radio service, repair or rental. When placing a work order for radios, you will be required to specify the quantity of units you need.