Self-service tool replaces Online@Duke
After several months of testing, OIT's account self-service tool will officially replace Online@Duke starting Thursday, March 22.
As of that date, Online@Duke will no longer be available. All traffic will be redirected to the new tool at http://oit.duke.edu/selfservice.
From the self-service tool, users can:
- search the online directory by name, NetID, Duke Unique ID or phone number
- change NetID password
- manage challenge/response questions
- manage email (set up message filters, forwarding and automated out-of-office replies)
- handle some ePrint functions.
The self-service tool was launched in July and has run in parallel with Online@Duke since then while OIT has gathered and incorporated user feedback and suggestions.
Please contact the OIT Service Desk (http://oit.duke.edu/help) with questions.