IT Alerts Details
Interruption in Duke mailing list services
Status: Outage Resolved
Type: Unscheduled
Impact: Service unavailable
Areas affected: DukeMail, Exchange, Mail Gateways
Start: Jun 19, 2011 - 8:10 PM
Update Time: Jun 20, 2011 - 1:29 AM
End: Jun 20, 2011 - 1:15 AM
Update 1:30am: Service was restored at approximately 1:15am today. Messages that were sent to mailing lists after 8pm on Sunday may see a delay of up to four hours for delivery as queued messages retry occasionally; any delayed/queued mail sent to listservs during the outage should be delivered by 6am this morning, and new messages are being delivered upon receipt.
Additional technical maintenance will be required to resolve the root cause of the outage, but we do not expect further user-visible service impact at this time.
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Electronic mailing list services (listserv) are currently reported to be unavailable; this outage will affect the delivery of messages sent to group mailing lists hosted at Duke, though delivery of messages to individuals appears to be unaffected at this time. This outage is currently under investigation.
Reported interruption in Duke mailing list services
Status: Under Investigation
Type: Unscheduled
Impact: Under investigation
Areas affected: DukeMail, Exchange, Mail Gateways
Start: Jun 19, 2011 - 8:10 PM
Update Time: Jun 20, 2011 - 1:04 AM
Update 1:00am: Listserv services remain unavailable at this time. OIT staff are working to restore service, but an estimated time to service recovery is not known at this time.
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Electronic mailing list services (listserv) are currently reported to be unavailable; this outage will affect the delivery of messages sent to group mailing lists hosted at Duke, though delivery of messages to individuals appears to be unaffected at this time. This outage is currently under investigation.
Reported interruption in Duke mailing list services
Status: Under Investigation
Type: Unscheduled
Impact: Under investigation
Areas affected: DukeMail, Exchange, Mail Gateways
Start: Jun 19, 2011 - 8:10 PM
Electronic mailing list services (listserv) are currently reported to be unavailable; this outage will affect the delivery of messages sent to group mailing lists hosted at Duke, though delivery of messages to individuals appears to be unaffected at this time. This outage is currently under investigation.