New to Duke: Faculty and Staff
OIT welcomes you to Duke! We hope you find your IT experience here to be one that facilitates and enhances your work.
Duke is a large, diverse organization, and its decentralized IT structure is designed to meet your needs at the individual departmental level. We recommend you contact your local IT support person to ensure you are using the right tools for your department and work. OIT staff are also happy to provide beginning technical tips in printed form and to participate in orientation session for faculty and staff new to Duke. Contact us for more information.
However, OIT also offers many centralized services that you may encounter in your work. We've included some highlights below to get you started.
- Storage space
- Internet connectivity
- Phone services
- At-home computing
- Getting help
Your Duke NetID is your user name for many systems and services on the Duke computing network. A NetID, combined with a strong password, proves to online resources that you are who you say you are.
Your NetID is automatically assigned once your records are created in Duke's HR database or when OIT receives a request on your behalf from a Duke sponsor (e.g., a regulalry paid Duke staff member).
The NetID information on our site contains information about the various resources available with your NetID, including those described below.
How you check your e-mail and what e-mail address you use largely depend on what department you work in. We recommend contacting your local IT support person for information on how your department uses e-mail.
If you learn that your department uses mail supported by OIT, read more about Duke Exchange, which includes mail, calendar and task management on a single platform.
If you are connecting to Duke's network from off campus and need to access restricted resources on the Duke network, we recommend that you use Duke's virtual private network.