Triangle area 10-digit dialing begins March 31
March 13, 2012
Due to a N.C. Utilities Commission change to accommodate a growing population, the Triangle area will be required to use 10-digit dialing (area code, plus telephone number) beginning March 31.
The utilities commission approved the addition of the new area code – 984 – to accommodate the need for additional telephone numbers in the geographic area currently served by area code 919.
Because of the new area code, callers will be required to dial 10 digits (area code, plus seven-digit phone number) on landline and cellular phones. If callers do not use the new dialing procedure, their call will not be completed, and they will get a recording to try again.
The change does not affect dialing within the internal Duke (VoIP) system; dialing a seven-digit telephone number within Duke will still work. Callers who are unsure of whether their call is within the Duke system can dial 10 digits.
Duke users should make sure that all automatic dialing equipment or other equipment programmed with a seven-digit number (such as fax machines and call forwarding settings) is reprogrammed to use the new 10-digit dialing procedure.
Duke community members also may want to change their business stationery or advertising materials to ensure the area code is included.
How does this affect me?
- No one currently with a 919 area code will need to change his or her existing phone number.
- Because of the new 984 area code, callers will be required to dial 10 digits (area code, plus seven-digit phone number).
- The price of a call, local and long-distance calling areas, and other rates and services, will not change as a result the new area code.
- For emergency calls, continue to dial 3 digits: 9 -1 -1.
Read more: http://www.ncuc.net/