New phone menu makes getting service easier
May 14, 2007
The OIT Service Desk has consolidated its computing and telecom assistance into one easy-to-remember phone number, (919) 684-2200.
OIT customers who have a question or a problem about any OIT service can call that number for assistance. Callers will hear a list of options:
- Press 1 for computing, network, and NetID services
- Press 2 for cellular and paging services
- Press 3 for all other phone and cable television services
- Press 9 to repeat these options
By pressing the appropriate number, callers will be directed to someone who can help them with their specific problem.
We hope you enjoy our more convenient service.