Broadband FAQ
- Can I access restricted Duke resources with off-campus broadband?
- Do I need a static IP address?
- What mail server settings should I use in my e-mail client for my Road Runner e-mail?
- What mail server settings should I use in my e-mail client for my Intrex.net e-mail?
Can I access restricted Duke resources with off-campus broadband?
Yes. You will be able to access restricted library resources and other Duke IP-restricted websites or databases from any commercial provider by using the Duke University VPN or Duke Health System VPN.
Do I need a static IP address?
Most casual Internet users do not need a static IP address. If you use the Internet for browsing websites, downloading and uploading files, e-mail, instant message services, or chat services, then the added expense of a static IP address is probably unnecessary.
If you run one or more Web servers, e-mail servers, FTP servers, or any other service or application to which external Internet users connect regularly, you will need to purchase at least one static IP address.
You can read more information about static vs. dynamic IP addresses in the broadbandreports.com FAQ pages. NOTE: A static IP address is not required to access Duke-specific servers or websites. However, a VPN client is needed to access certain confidential information and systems.
If you work for Duke Health System, learn more about the health system VPN client here.
If you work for Duke University, learn more about the university VPN client here.
What mail server settings should I use in my e-mail client for my Road Runner e-mail?
Incoming: pop-server.nc.rr.com or imap-server.nc.rr.com
Outgoing: smtp-server.nc.rr.com
If you want to check your Duke e-mail using your Road Runner account, learn about Duke authenticated SMTP and whether you need to configure your computer to use it.
What mail server settings should I use in my e-mail client for my Intrex.net e-mail?
Incoming: pop.intrex.net or imap.intrex.net
Outgoing: smtp.intrex.net