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  • 07/2/15: Network - Scheduled Maintenance more
  • 07/2/15: Network - Scheduled Maintenance more
  • 07/1/15: Concourse (WebEx Social) - Service Retirement more

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If you have previously set up challenge/response verification (CRV) questions, you can reset your password at https://pwreset.oit.duke.edu or call the OIT Service Desk at (919) 684-2200 to verify your CRV questions. The Service Desk will then send an activation email to reset your password. If you have not set up CRV questions, please email help@duke.edu with a completed NetID Password Reset Form or submit the form via fax. The completed form will need to be accompanied by a copy of your photo ID. You also can visit the Link in Perkins Library with a valid photo ID

Please visit this link for phone and voicemail related problems.

 

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THE OIT SERVICE DESK WILL BE CLOSED FROM FRIDAY, JULY 3rd, 2015 AT 8:00 A.M. EST 
UNTIL MONDAY, JULY 6th, 2015 AT 8:00AM IN OBSERVANCE OF INDEPENDANCE DAY
 

chat hours:

  • Sunday 7PM - Friday 5pm EST

By Phone

Call us at: (919)684-2200

THE OIT SERVICE DESK WILL BE CLOSED FROM FRIDAY, JULY 3rd, 2015 AT 8:00 A.M. EST 
UNTIL MONDAY, JULY 6th, 2015 AT 8:00AM IN OBSERVANCE OF INDEPENDANCE DAY
 

phone hours:

  • Sunday 7pm - Friday 5pm EST

Walk-In At the Link: [see map]

Visit the Service Desk at the Link in Perkins Library

THE LINK DESK WILL BE CLOSED FRIDAY 7/3 - SUNDAY 7/5 FOR THE HOLIDAY WEEKEND. REGULAR HOURS RESUME MONDAY 7/6.

Summer Term 1 hours (hours vary over break and holidays):

  • Monday to Thursday: 8am to 10pm
  • Friday: 8am to 5pm
  • Saturday: CLOSED
  • Sunday: 1pm to 5pm