OIT Enterprise Services at Duke
Duke OIT offers several systems and services scaled to support multiple departments or all of Duke. Learn more about what we offer below.
Administrative applications
OIT provides Duke University with administrative applications and services for the implementation, enhancement and operational support of enterprise administrative systems at Duke University, such as SAP Financials, Human Resources and Payroll and Student Information Services and Systems (SISS).
Database administration
OIT provides a variety of database management services, including database support and maintenance, security upgrades, backup and recovery, change management and performance monitoring. Supported systems include Oracle, SQLServer and Sybase.
Facilities design guidelines
Duke University implements voice, data and video requirements that rely on a wiring infrastructure of high-quality design. These requirements are intended to inform planners, architects, engineers and contractors of the minimum infrastructure requirements of Duke University and Duke University Health System, and must be met for all on- and off-campus Duke facilities.
Gartner Research
Duke University has contracted with Gartner, Inc., to provide the Duke community with access to their vast stores of knowledge and research on industry trends, technology and best practices. Anyone with a Duke NetID and password can access the Gartner site.
IT infrastructure
OIT provides several services related to IT infrastructure to meet the changing needs of campus computing. Backup services include Tivoli Storage Manager backup and archiving services, SAN Disk storage and TDP database backups. OIT also offers Active Directory services to the Duke community.
Project management
OIT follows project management guidelines developed in collaboration with campus and outside peers. These guidelines, templates and flowcharts are designed as resources to improve efficiency and productivity and to encourage project success.
SharePoint service
OIT provides a Microsoft SharePoint service that allows for comprehensive content management, enterprise search, shared business processes and information-sharing facilitation. SharePoint's delegated administration model is based upon site "collections," that allow for sub-site creation, control of user and group permissions through Active Directory and modification of the function and layout of sites to support the needs of each group. Read more about SharePoint.
Technology Architecture Group (TAG)
TAG works with OIT leadership and leading technologists across the university to track emerging technologies and determine which meet our needs, review major technology decisions as they affect overall IT architecture and champion the appropriate use of technology.
Virtual computing
OIT provides both virtual servers and personal virtual environments that allow faculty, staff and students to take advantage of flexible and scalable server environments as well as customized, remote computing environments.