What if I have trouble with NotifyLink?

Please contact your local IT staff.  OIT can work with your local support to provide advanced troubleshooting assistance as necessary.  You can also contact the OIT Help Desk using any of the mechanisms on the right hand side of this page.

How do I discontinue use of NotifyLink?

First, contact the OIT Help Desk using any of the mechanisms on the right hand side of this page to deactivate your NotifyLink account.  Then, ask your local IT staff to remove the software from your mobile data device.

Does NotifyLink work with Lotus Notes?

No.  Lotus Notes users must use either the DHTS Blackberry Enterprise Server or OneBridge Mobile Groupware.  For more information, contact the DHTS Help Desk.

Does NotifyLink work with other mail or calendar services?

No.  The NotifyLink service only works with DukeMail and dCal.