Outlook 2003 How-To Guide

Composing messages

  1. Select File from the menu bar.
  2. Several options will drop down and you will select New.
  3. In the extra options that appear you will select the Mail Message icon. Please note that Ctrl + N is the shortcut key.
  4. In the To field, enter recipients e-mail address.
  5. In the Subject field, enter a subject.
  6. In the large box, compose your message.
  7. When you are ready to send the message, click the Send icon in the toolbar.
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Creating attachments

  1. Follow steps 1 through 6 above.
  2. Click the paperclip icon called Insert File. The Insert File window will open.
  3. Browse for the file you wish to attach and select the Insert icon towards the bottom of the menu.
  4. The file will appear under the Attach field near the Subject field.
  5. When you are ready to send the message click the Send icon in the toolbar.
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Use Outlook to check DukeMail

To check your DukeMail through Outlook you will need to configure Outlook to work with the Duke mail servers. If you need help, contact your departmental IT support or the OIT Service Desk.
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Setting up a sent mail folder

  1. Open Outlook and select the IMAP folder Inbox.
  2. Right-click on Inbox and select IMAP Folders.
  3. The IMAP Folders box will appear and you will need to select Query. This will display your respective IMAP Folders.
  4. Please make sure you are subscribed to the IMAP folder you wish to have your sent mail go to.
  5. Go to the Rules and Alerts option from the menu bar under Tools.
  6. Select New Rule.
  7. Select the radio button next to Start from a blank rule.
  8. Select Check messages after sending then select Next.
  9. Place a check mark next to, through the specified account.
  10. Click on the word specified under Step 2: Edit the rule description.
  11. The next menu to appear will be the Account menu. Select your DukeMail account and click OK and Next.
  12. Look at Step 1: Select actions(2) and place a check mark in the box that says, move a copy of the specified folder.
  13. At the bottom pane under Step 2, select the word specified again.
  14. Finally, select the folder you wish to store your sent messages in.
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Creating a signature

  1. To create a signature in Outlook please select Tools from the menu bar and then Options.
  2. Once the Options menu opens select the Mail Format tab and the Signature icon.
  3. Under Signature select New.
  4. Enter a name for the signature in the Enter a name of your new signature field.
  5. Under the Choose how to create your signature category, select your respective option and select Next.
  6. Under the Edit Signature field enter your respective information and select the Finish icon.
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Creating an address book entry

  1. From the menu bar select File>New>Contact. Please note that Ctrl + Shift + C is the shortcut key.
  2. Enter the respective information within the fields.
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Selecting a recipient from your address book

  1. From the Compose screen, select the address book icon.
  2. Type the name of the recipient in the Type Name or Select from List field then select the name of the individual. You may also enter the name in the To field.
  3. The address and name will appear in the To field then select OK.
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Creating a new folder

  1. Select the folder or location that you would like to create the IMAP folder under.
  2. Under the menu bar select File>New>Folder. Please note that Ctrl + Shift + E is the shortcut key.
  3. In the Name field input the name of the new folder and select OK.
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Creating additional identities

  1. From the Compose screen, select the Options icon arrow.
  2. Once the drop-down box appears you select the From icon. This will give you the option to display the From field and enter the respective information.
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Configuring LDAP

  1. From the menu bar select Tools>E-mail Accounts.
  2. The E-mail Account wizard box will appear and you will select the Add a new directory or address book radio button.
  3. Select the Internet Directory Service (LDAP) radio button and select Next.
  4. Under the Server Name field input ldap.duke.edu then select the More Settings icon.
  5. Under the Port field be sure that 389 is entered into the field and that Use Secure Sockets Layer is checked.
  6. Select the Search tab and under the field Search base enter, ou=People,dc=duke,dc=edu then select OK.
  7. Select Finish.
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