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Account settings

You can manage most of your e-mail needs by visiting the OIT account self-service tool. There you can select your privacy settings, set up spam filters, configure your e-mail alias and more. 

Quota 

Duke automatically allots each user 1GB of email storage space. If you find you need more space, contact the OIT Service Desk. Please include your NetID and how much space you will need in the Details field.

Vacation messages

You can write a vacation message that will be sent automatically to anyone who sends you an e-mail for a period of time you designate. This helps if you're going to be on vacation or won't be checking your e-mail for a while. Just visit Online@Duke and click on "Add or remove a vacation message." Or, try OIT's new account self-service tool, which will eventually replace Online@Duke. And please consider giving us feedback and suggestions about the self-service tool; you'll also find a link to the feedback form on the tool itself.

E-mail forwarding

Want to send your Duke e-mail to a different  e-mail address? Go to Online@Duke and click on "Create e-mail forwarding." Or, try OIT's new account self-service tool, which will eventually replace Online@Duke. And please consider giving us feedback and suggestions about the self-service tool; you'll also find a link to the feedback form on the tool itself.

Privacy preferences

Go to Online@Duke and click on "Set my privacy preferences" to determine whether your e-mail address, home address, phone number or other information appear in Duke directories. Or, try OIT's new account self-service tool, which will eventually replace Online@Duke. And please consider giving us feedback and suggestions about the self-service tool; you'll also find a link to the feedback form on the tool itself.

E-mail aliases

Want an e-mail address that's easier for your friends to remember? Set up an e-mail alias at Online@Duke by clicking on "Change your e-mail alias." Or, try OIT's new account self-service tool, which will eventually replace Online@Duke. And please consider giving us feedback and suggestions about the self-service tool; you'll also find a link to the feedback form on the tool itself.

For more information about e-mail aliases, visit our E-mail alias FAQ page.

Filter your e-mail 

You can keep keep spam out of your inbox or block e-mail from a certain sender by visiting Online@Duke, then clicking on "Filter your e-mail" and setting your preferences. Or, try OIT's new account self-service tool, which will eventually replace Online@Duke. And please consider giving us feedback and suggestions about the self-service tool; you'll also find a link to the feedback form on the tool itself.