Site License Reference List

The purpose of this page is to index licensing, price, expiration, support, patch, and tutorial information for software offered through the OIT Software Licensing website.  Some software is supported by the OIT Service Desk, and some software is supported by vendors.

Unless otherwise specified, no software licensed through OIT may be distributed to, used, or installed by individuals not affiliated with Duke or used for any non-Duke purposes.  Individuals who have installed Duke-licensed software on their personal computers must uninstall the software from their computers once no longer affiliated with Duke as a faculty/staff member or student.  Also, it is illegal to modify/reverse engineer the software.  You agree to comply with all applicable international and national laws that apply to the software, including the U.S. Export Administration Regulations, as well as end-user, end-use, and destination restrictions issued by U.S. and other governments.

For software resold by OIT: annual licenses are not prorated, and they expire on a fixed date that does not coincide with the date of purchase or calendar year.  The initial purchase price is not for a full first year, but rather the remaining portion.  All software will have a 3 month grace period prior to the expiration date.  If a license is purchased during the grace period, it includes a free renewal.

If you need clarification or information on a product not listed on this page, e-mail OIT Software Licensing.

ArcGIS

License Information

The software may be installed on Duke-owned computers by Duke faculty and staff on the Durham, NC campus solely for research, instruction, education, and administrative uses.  Use of the programs for commercial use, profit, or private gain is in violation of the agreement.

Faculty members may install and use a copy of the programs on their personally-owned computers for the specific purpose of learning, becoming proficient with, and developing currucula or research expertise around the programs, however, since the product uses a license server to activate, the software may only be used on campus.

Students may use Desktop GIS programs on their personal computers while connected to Duke's secure network.

The software may not be used outside of the United States.

The site license is funded by the Nicholas School of the Environment, and the software is distributed through OIT.  Direct all licensing inquiries to the Nicholas School.

Support Information

The Nicholas School IT department maintains the license server and provides activation support to end-users.

Technical support services for the programs are included in the site license, however only the authorized contact in the Nicholas School may contact ESRI directly.

List of Licensed Products

  • Desktop GIS
    • ArcInfo
    • ArcInfo Workstation
    • ArcEditor
    • ArcView
    • ArcGIS extensions
      • ArcGIS Spatial Analyst
      • ArcGIS 3D Analyst
      • ArcGIS Geostatistical Analyst
      • ArcGIS Publisher
      • ArcGIS Schematics
      • ArcScan for ArcGIS
      • ArcGIS Military Analyst
      • Maplex for ArcGIS
      • ArcGIS Network Analyst
      • ArcGIS Tracking Analyst
      • ArcGIS Workflow Manager
  • Esri CityEngine
  • Server GIS
    • ArcGIS Server - Enterprise Advanced for Windows including ArcGIS Mobile (Unix/Linux available upon request)
    • ArcGIS Server - Workgroup Advanced for Windows ArcGIS Server estensions
      • 3D
      • Geostatistical
      • Geoportal
      • Image
      • Network (no data included)
      • Schematics
      • Spatial
      • ArcGIS Workflow Manager
    • ArcIMS
    • ArcIMS Route Server (Data is not included, delivered by request only)
  • Developer GIS
    • EDN for Education
      • ArcGIS Engine Developer Kit
      • ArcIMS
      • ArcGIS Server Enterprise Workgroup and Extensions
      • ArcGIS Server Enterprise Advanced and Extensions
      • ArcWeb Services
  • Mobile GIS
    • ArcPad Application Builder including ArcPad for teaching and research use only.  (Administrative use requires the purchase of a separate administrative use license)
  • Business GIS
    • BusinessMAP
    • ArcLogistics Route
  • Specialized GIS
    • ESRI Production Mapping
    • ArcLogistics with Tele Atlas European and North American data.  (Tele Atlas Data may be used for teaching and research use only.  Administrative use of the data requires a commercial data license)
  • ArcView 3.x Products
    • ArcView 3.x (for Windows)
    • ArcView 3.x extensions
      • ArcView Spatial Analyst
      • ArcView Network Analyst
      • ArcView 3D Analyst
      • ArcPress for ArcView
      • StreetMap 1.1
    • ArcView Tracking Analyst 1.x

 

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ChemBioDraw Ultra

License Information

The site subscription allows all current employees and students of Duke to download and use the software on an unlimited number of computers both on and off campus.

The site subscription for the ChemBioDraw Ultra suite from Cambridgesoft/PerkinElmer is funded jointly by OIT and the Chemistry department and is distributed to the Duke community at no cost.

Support Information

The OIT Service desk does not provide support for this software.

All Duke Affiliates may contact CambridgeSoft directly for technical support.

1-800-315-7300

  • Option 2: Customer Service and Download Issues
  • Option 3: Technical Support

Telephone and internet technical support is available to registered users. Be sure to provide your serial number. Technical Support on the internet includes answers to frequently asked questions (FAQs) and general information. You can find it at: http://www.CambridgeSoft.com/services/.

Official Product Website: http://www.cambridgesoft.com/software/details/?fid=15&pid=226

List of Licensed Products

  • ChemBioDraw Ultra 12.0
    • ChemDraw/Excel Pro 12.0
    • ChemNMR Pro 12.0
    • Struct=Name Pro 12.0
  • MNova Std/Lite
  • Chem3D Pro 12.0
  • ChemBioFinder Std 12.0
  • ChemBioViz Pro 12.0
  • E-Notebook Pro 12.0
  • ChemBioFinder/Office 12.0
  • ChemDraw and Chem3D ActiveX Pro Controls & Plugins
  • ChemINDEX (Index, RXN, NCI & AIDS) Databases
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DNASTAR Lasergene Core Suite

License Information

This software may be installed and used by all Duke faculty, staff, and students located at the Durham, NC campus of Duke or the marine lab in Beaufort, NC for internal purposes at Duke.  Both Duke-owned, on-campus computers and personally-owned computers of authorized users are eligible.

This software is jointly funded by the School of Medicine, Department of Biology, Institute for Genome Sciences and Policy, Duke Human Vaccine Institute, the Department of Biomedical Engineering, and Dr. Mohamed Noor and distributed by OIT at no cost to individual users.

Support Information

List of Available Products

  • Lasergene Core Suite 10
    • SeqBuilder
    • SeqMan Pro
    • MegAlign
    • GeneQuest
    • Protean 3D
    • Protean
    • SeqNinja
    • GenVision
    • PrimerSelect
    • EditSeq
  • Lasergene Core Suite 9.1
  • DNASTAR Navigator 2.2
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EndNote

License Information

EndNote may be installed and used by Duke faculty, staff, and students on an unlimited number of computers both on and off campus for Duke purposes.

This site license is funded by OIT and distributed to the Duke community at no cost.

Support Information

List of Available Products

  • EndNote X6 (Windows)
  • EndNote X5 (Windows & Mac)
  • EndNote X4 (Windows & Mac)
  • EndNote X3 (Windows & Mac)
  • EndNote X2 (Windows & Mac)
  • Older versions by request
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F-Secure SSH Client

  • License Information
OIT purchased a perpetual license for this software (F-Secure 5.3 build 21) in 2003, and newer versions of the software will not be purchased or offered since there are many free alternatives.
It may be installed and used by faculty, staff and students both on and off campus for Duke purposes on institutionally-owned or personally-owned computers.
  • Support Information
The OIT service desk does not provide support for this software specifically, but is familiar with SSH software.  F-Secure sold the rights to the SSH product line to Attachmate in 2005 and no vendor support is available for this client by F-Secure or Attachmate.
A user's guide is available here: F-Secure 5 user's guide
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JMP & JMP Pro

License Information

JMP and JMP pro licensed under this agreement may be installed and accessed by currently-registered Duke students and faculty, Duke employees, and onsite contractors for the purposes of classroom instruction, academic research, and/or course work at Duke only.  The software may not be used for operational purposes, commerical research purposes or for personal financial gain.  

The software may only be installed on computers that are owned or leased by Duke or on computers personally-owned by Duke employees, currently-registered Duke students and faculty.  The software may not be used on any government owned or leased machines, or at a government owned or leased facility, or otherwise for the benefit of any federal, state, local or foreign government or governmental agency.

The software licensed under this agreement may be installed and used on authorized computers (see above) in the United States and also may be used on laptops in other locations provided that the computers are not in countries not listed for more than 3 months out of the year.

Licenses expire annually on 3/30 and must be renewed each year.  

The academic site license is funded by OIT and distributed to the Duke community at no cost.

Support Information

Technical support is provided by the vendor for Faculty, staff, and students. The OIT Service desk does not provide product support for JMP.

Official Product Websites:

List of Products in License

  • JMP 9 Pro
  • JMP 9 Standard
  • SAS Simulation Studio for JMP
  • JMP 8 (Renewal Only)
  • JMP 7 (Renewal Only)
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JMP Clinical

License and Product Information

JMP Clinical software licenses are available at no cost to the Duke community through a grant from SAS to NCICU.  SAS licenses expire annually on June 30.

Authorized Use: SAS software licensed under this agreement may only be installed and accessed by currently-registered Duke students and faculty, Duke employees, and onsite contractors while doing work in the authorized locations specified below for Duke purposes.

Authorized Hardware: The software may only be installed on computers that are owned or leased by Duke or on computers personally-owned by Duke employees, currently-registered Duke students and faculty.  SAS software for server operating systems may only be installed and run on Duke-owned or leased server computers located on Duke premises.  The software may not be used on any government owned or leased machines, or at a government owned or leased facility, or otherwise for the benefit of any federal, state, local or foreign government or governmental agency.  Authorized hardware may consist of physical computers or virtual machines.

Authorized Locations: The software licensed under this agreement may be installed and used on authorized computers (see above)in the United States.   Usage in other territories is limited to laptops and cannot be used in other countries for more than 3 months out of the year.  Authorized hardware residing in the United States may be accessed remotely from other locations.

Support Information

Technical support is provided by the vendor for Faculty, staff, and students. The OIT Service desk does not provide product support for JMP Clinical.

Official Product Website:

Tutorial and Training Resources:
SAS has also offered free JMP Clinical training onsite at Duke if there is demand for it.

List of Licensed Products 

  • JMP Clinical 3.1
  • JMP for SAS
  • JMP Life Sciences JMP Components
  • JMP Life Sciences SAS Components
  • Base SAS 9.3
    • International Component for Unicode
    • Report Fonts for Clients
    • SAS Client Connection Profile Configuration
    • SAS Clinical Standards Toolkit ADaM 2.1
    • SAS Clinical Standards Toolkit Controlled Terminology
    • SAS Clinical Standards Toolkit CRT-DDS 1.0
    • SAS Clinical Standards Toolkit Framework
    • SAS Clinical Standards Toolkit ODM 1.3.0
    • SAS Clinical Standards Toolkit SDTM 3.1.1
    • SAS Clinical Standards Toolkit SDTM 3.1.2
    • SAS Deployment Tester - Client
    • SAS Diagram Control
    • SAS Drivers for JDBC
    • SAS Drivers for ODBC
    • SAS Enterprise Guide
    • SAS Foundation
    • SAS Integration Technologies Client
    • SAS Intelligence Platform Object Framework
    • SAS Locale Setup Manager
    • SAS Management Console
    • SAS ODS Graphics Editor
    • SAS OnlineDoc for Windows
    • SAS PC Files Server
    • SAS Personal Login Manager
    • SAS Power and Sample Size
    • SAS Proprietary Encryption
    • SAS Providers for OLE DB
    • SAS Scalable Performance Data Server Plug-in for SAS Management Console
    • SAS Structural Equation Modeling for JMP
    • SAS Universal Viewer
    • SAS XML Mapper
    • SAS/GRAPH ActiveX Control
    • SAS/GRAPH Java Applets for Web Servers (Advanced)
    • SAS/GRAPH NV Workshop
    • SAS/IML Studio
    • Standalone Formats
  • SAS Scalable Performance Data Client
  • SAS/ACCESS Interface to PC Files
  • SAS/GRAPH
  • SAS/Genetics
  • SAS/IML
  • SAS/STAT
  • SAS/Secure SSL

 

 

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JMP Genomics

License and Product Information

JMP Genomics software licenses are available at no cost to the Duke community through a grant from SAS to NCICU.  SAS licenses expire annually on June 30.

Authorized Use: SAS software licensed under this agreement may only be installed and accessed by currently-registered Duke students and faculty, Duke employees, and onsite contractors while doing work in the authorized locations specified below for Duke purposes.

Authorized Hardware: The software may only be installed on computers that are owned or leased by Duke or on computers personally-owned by Duke employees, currently-registered Duke students and faculty.  SAS software for server operating systems may only be installed and run on Duke-owned or leased server computers located on Duke premises.  The software may not be used on any government owned or leased machines, or at a government owned or leased facility, or otherwise for the benefit of any federal, state, local or foreign government or governmental agency.  Authorized hardware may consist of physical computers or virtual machines.

Authorized Locations: The software licensed under this agreement may be installed and used on authorized computers (see above)in the United States.   Usage in other territories is limited to laptops and cannot be used in other countries for more than 3 months out of the year.  Authorized hardware residing in the United States may be accessed remotely from other locations.

Support Information

Technical support is provided by the vendor for Faculty, staff, and students. The OIT Service desk does not provide product support for JMP Genomics.

Official Product Website:

Tutorial and Training Resources:
SAS has also offered free JMP Genomics training onsite at Duke if there is demand for it.

List of Licensed Products 

  • JMP Genomics 6.0
  • JMP for Genomics 10
  • JMP Life Sciences JMP Components
  • JMP Life Sciences SAS Components
  • Base SAS 9.3
    • International Component for Unicode
    • Report Fonts for Clients
    • SAS Client Connection Profile Configuration
    • SAS Deployment Tester - Client
    • SAS Diagram Control
    • SAS Drivers for JDBC
    • SAS Drivers for ODBC
    • SAS Enterprise Guide
    • SAS Foundation
    • SAS Integration Technologies Client
    • SAS Intelligence Platform Object Framework
    • SAS Locale Setup Manager
    • SAS Management Console
    • SAS ODS Graphics Editor
    • SAS OnlineDoc for Windows
    • SAS PC Files Server
    • SAS Personal Login Manager
    • SAS Power and Sample Size
    • SAS Proprietary Encryption
    • SAS Providers for OLE DB
    • SAS Scalable Performance Data Server Plug-in for SAS Management Console
    • SAS Structural Equation Modeling for JMP
    • SAS Universal Viewer
    • SAS XML Mapper
    • SAS/GRAPH ActiveX Control
    • SAS/GRAPH Java Applets for Web Servers (Advanced)
    • SAS/GRAPH NV Workshop
    • SAS/IML Studio
    • Standalone Formats
  • SAS Scalable Performance Data Client
  • SAS/ACCESS Interface to PC Files
  • SAS/GRAPH
  • SAS/Genetics
  • SAS/IML
  • SAS/STAT
  • SAS/Secure SSL
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Maple

License Information

Faculty & Staff:

Duke has a Full Academic License, which permits unlimited use of the software for academic instruction, teaching, and research at Duke University by Duke faculty and staff on Duke owned, leased, or controlled computers.  Single user and network installations are permitted.  Commercial use of the software is strictly prohibited.

Included in Duke's agreement also is the Home Use License Option.  This license option gives Duke faculty and staff the right to single user installations of the software on personal computers at faculty and staff home residences.  The software may only be used for Duke instructional, teaching, and/or research use.

This site license is purchased by OIT and distributed at no cost to Duke faculty and staff.

Students:

Duke purchases perpetual licenses from Maplesoft and resells them at-cost as a service for students.  Through OIT, students may purchase a personal perpetual (non-expiring) license of the latest version of Maple for $35.  The normal cost is $99.  This does not include any upgrades to a newer version, and to upgrade to a newer version, one must purchase another license.  Each license purchased allows a student to download the software and install and activate it on his or her personal computer with a purchase code one time.  Additional licenses will need to be purchased for additional activations.

Licenses purchased through the student use program permit only the single user installation type and usage is limited to student use only.  Commercial, instruction, teaching and research purposes are not permitted.  

On ceasing to be a student, students who have purchased a Maple license through OIT may continue to use the software only for personal and non-commercial use, or elect to convert the student license into another license option upon payment to Maplesoft of a conversion fee (not done through OIT).

Individual licenses are purchased in bulk by OIT and resold at-cost to students as a service.

Support Information

 

The Duke site license is covered under the Maplesoft Elite Maintenance Plan ("EMP").

It is important that you follow the installation instructions contained with each product.  If you experience any problems during installation, please visit the Maplesoft online technical support center at http://www.maplesoft.com/support.

For more information on activation, refer to the FAQ page at: http://www.maplesoft.com/support/FAQs/Activation.

For further assistance, please contact the Maplesoft Customer Support Department via the online form located at http://www.maplesoft.com/support/supportforms.aspx.  If you are outside of the United States and Canada please contact the Maplesoft Partner in your region. You can find the Maplesoft Partner for your region by visiting http://www.maplesoft.com/contact/international.

Please refer to your order number (772282 for faculty/staff; 773840 for students) in any correspondence to customer service.

 

List of Licensed Products

 

  • The latest version of Maple as well as all versions supported by Maplesoft.

 

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Mathematica

License Information

Software licensed under this agreement may be used solely for the use or support of instruction and academic research.  It may be installed and used/accessed by all Duke faculty, staff, and students an an unlimited number of computers that are owned or leased by Duke and normally located in a Duke-owned facility.  Nonstudent faculty and staff at Duke may install and use the software on personally-owned, Duke-dedicated computers.

Students may install and use the student version on personally-owned, Duke-dedicated computers.

The site license is funded by OIT and distributed to the Duke community at no cost.

Support Information

Duke is a premier service subscriber, and support is provided by Wolfram for Faculty, Staff, and Students.  Students may not contact Wolfram Support by telephone.  The OIT Service desk does not provide product support for Mathematica.

Official Product Sites:

If you are brand-new to Mathematica, below are some suggestions on the best ways to get started.

Students

  1. Watch the "Hands-On Start to Mathematica" tutorial screencast.
  2. Explore the Learning Center for topics relevant to your interests.
  3. Launch Mathematica, open the Classroom Assistant, and perform your first few computations.
  4. You're now ready for the projects that faculty will assign.

Teaching Faculty

  1. Sign up for the "Overview of Mathematica for Education" seminar.
  2. Explore the Learning Center for topics relevant to your interests.
  3. Find some prebuilt examples and courseware from the Demonstrations Project, MathWorld, and the Library Archive.
  4. Assign the above steps in the student section to your classes as homework.

Research Faculty

  1. Sign up for the "Overview of Mathematica for Education" seminar.
  2. Take other seminars relevant to your work.
  3. Explore the Learning Center for topics relevant to your interests.
  4. Go to the Demonstrations Project site to see what's possible.
  5. Go to the Library Archive for additional resources.

List of Licensed Products

Full Versions:

  • Mathematica 8.0.4
  • Mathematica 7.0.1
  • gridMathematica Server
  • Lightweight Grid Manager
  • MathLM
  • Mathematica Lab Version
  • Network Mathematica
  • Time Series
  • Finance Essentials
  • Parallel Computing Toolkit
  • Mathematica Player Pro Home Use
  • Mathematica Home Use
  • webMathematica Site Amateur (by request only)
  • Lightweight Grid Manager Home use (by request only)
  • Wolfram Workbench Home Use (by request only)
Student versions:
  • Mathematica for Students 8.0.4
  • Mathematica for Students 7.0.1
  • Lightweight Grid Manager

 

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MATLAB

License Information

Licensed products may be installed and used in North America only by Duke faculty and academic staff on Duke-owned or leased individual, standalone computers and network servers, provided the programs are not run in a cluster, grid, Web server, server farm, or other similar scheduled environment.  Duke faculty and academic staff may install and use the programs on their personally owned computers, on campus, off campus, and via remote access.  This license includes designated computer, group license, and network concurrent options for Duke faculty and academic staff, meaning it can be installed and licensed on individual computers, in computer labs, or over a LAN using a FLEXnet server.

This software may only be used for noncommercial, academic purposes by licensed users.

Student Use: Students qualify as licensed users solely for the purpose of using the programs in on-campus computing facilities and are expressly prohibited from installing and executing the programs on their personally owned computers.  Students having multiple affiliations, e.g. student/staff are considered licensed users for their nonstudent roles at Duke and may use the software for those purposes only.  The MATLAB student version is available for purchase through the Duke Technology Center for classroom purposes for students who would like to have a copy installed on their personal computers. 

The TAH (Total Academic Headcount) license is funded by OIT, and the software is distributed at no cost to the Duke community.  MathWorks accounts are authorized for licensed users, and the software may be downloaded directly from the MathWorks website.  Installation media is available through OIT for an additional fee.

Support Information

Duke License Number

OIT maintains a MATLAB FAQ Page with activation instructions: http://oit.duke.edu/comp-print/software/support/matlab.php

Technical support is available for MATLAB, Simulink, applications toolboxes, and blocksets. Hours: 8:30 a.m. to 5:30 p.m. EST. 

The OIT Service desk does not provide support for this software.
Official Product Site: http://www.mathworks.com/products/

List of Licensed Products as of R2012a

  • MATLAB
  • Simulink
  • Aerospace Blockset
  • Aerospace Toolbox
  • Bioinformatics Toolbox
  • Communications Blockset*
    • as of R2011a, Communications Blockset has been merged into Communications System Toolbox
  • Communications System Toolbox
  • Computer Vision System Toolbox
  • Control System Toolbox
  • Curve Fitting Toolbox
  • DSP System Toolbox
  • Data Acquisition Toolbox
  • Database Toolbox
  • Econometrics Toolbox
  • Embedded Coder
  • Embedded IDE Link*
    • as of R2011a, Embedded IDE Link has been merged into Embedded Coder
  • Embedded IDE Link CC*
    • as of R2009b, Embedded IDE Link CC has been merged into Embedded IDE Link.
  • Filter Design Toolbox*
    • as of R2011a, Filter Design Toolbox has been merged into DSP System Toolbox
  • Financial Derivatives Toolbox
  • Financial Toolbox
  • Fixed-Point Toolbox
  • Fuzzy Logic Toolbox
  • Gauges Blockset
  • Global Optimization Toolbox
  • Image Acquisition Toolbox
  • Image Processing Toolbox
  • Instrument Control Toolbox
  • MATLAB Coder
  • MATLAB Compiler
  • Mapping Toolbox
  • Model Predictive Control Toolbox
  • Neural Network Toolbox
  • Optimization Toolbox
  • Parallel Computing Toolbox
  • Partial Differential Equation Toolbox
  • Phased Array System Toolbox
  • RF Toolbox
  • Robust Control Toolbox
  • Signal Processing Toolbox
  • SimBiology
  • SimMechanics
  • Simscape
  • Simulink 3D Animation
  • Simulink Coder
  • Simulink Control Design
  • Simulink Fixed Point
  • Simulink Verification and Validation
  • Spline Toolbox*
    • as of R2010b, Spline Toolbox has been merged into Curve Fitting Toolbox
  • Spreadsheet Link EX
  • Stateflow
  • Stateflow Coder*
    • as of R2011a, Stateflow Coder has been merged into Simulink Coder
  • Statistics Toolbox
  • Symbolic Math Toolbox
  • System Identification Toolbox
  • Target Support Package*
    • as of R2011a, Target Support Package has been merged into Embedded Coder
  • Wavelet Toolbox
  • xPC Target
  • xPC Target Embedded Option
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McAfee VirusScan

License Information

McAfee VirusScan can be installed by Duke faculty, staff, and students on an unlimited number of computers for Duke use both on and off campus.  Duke faculty, staff, and students may also install McAfee VirusScan on their home computers.  The software may not be used by individuals not affiliated with Duke.

This is a perpetual license which does not expire.

This site license is jointly funded by OIT and DHTS and is distributed to the Duke community at no cost.

Support Information
  • The OIT Service Desk provides full support via telephone, chat, and e-mail for the latest versions of McAfee VirusScan for Windows and Mac.
  • Duke has a platinum support agreement with McAfee.  Duke IT staff may contact McAfee directly for high-level issues.  For more information, please see our McAfee Administrative Products information.  Students and non-IT staff and faculty should contact the OIT Service Desk for all McAfee-related issues.
List of Licensed Products

Windows:
  • McAfee VirusScan Enterprise + Antispyware Enterprise 8.8 (Duke Build) w/ Patch 1
  • McAfee VirusScan Enterprise 8.7i w/ Patch 4
Mac:
  • McAfee Security for Mac 1.1 (VirusScan 9.1)
  • McAfee Security for Mac 1.0 (VirusScan 9.0)
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Microsoft Office

License Information

This software may only be installed and used by Duke faculty, staff, and students.  There are separate license restrictions for students and employees, but the versions of the software are identical.

  • Faculty/Staff
    • This software may be installed on an unlimited number of Duke-owned computers on campus.
    • The software may also be used on Duke-owned or individually-owned computers which are used primarily for working remotely for Duke if it is installed by a Duke IT staff member, or if written permission is given by the IT department.
    • Home use licenses are available for personal use for $9.95 through the Microsoft Home Use Program.
  • Students
    • Students are licensed to run this software on their own computers or institution-owned computers that are assigned for individual, dedicated student use.
    • A free download and activation key is provided to students through the onthehub distribution site.  Physical media (installation DVDs) may be purchased through the Duke computer store.

The Microsoft campus agreement (MCA) is jointly funded by OIT and DHTS and the software is distributed at no cost to the Duke community. 

Support & Tutorial Information

Duke does not have a support agreement with Microsoft.  No professional support is available under the campus agreement.

  • For product activation issues, visit the Office Activation FAQ site.
  • The OIT Service Desk provides limited telephone, chat, and e-mail support for Microsoft Office.  Visit the OIT Supported Software website to see which versions are supported.
  • There are extensive web support resources available for Microsoft products.  Visit support.microsoft.com or google the product issue you are having and you are likely to find a resolution
  • Patches, service packs, and updates are automatically downloaded and installed using Microsoft/Windows updates.
  • Some MS Office training courses are available through Lynda.com.
  • For in-depth training, you can try Microsoft E-Learning Courses, which are included with the MCA.

Official Product Sites:

List of Available Products
Note: Visio and Project are not included in the agreement and can be purchased through the Duke Computer Store.
  • Office 2011 for Mac Standard (No Activation Required)
    • Excel 2011
    • Outlook 2011
    • PowerPoint 2011
    • Word 2011
    • Communicator 2011
  • Office 2010 Professional Plus (32-bit & 64-bit Versions)(Volume-Licensed: uses KMS/MAK)
    • Word 2010
    • Excel 2010
    • PowerPoint 2010
    • Outlook 2010 with Business Contact Manager
    • OneNote 2010
    • Publisher 2010
    • Access 2010
    • InfoPath 2010
    • SharePoint Workspace
    • Lync
    • Office 2010 Multilanguage Packs
  • Office 2008 for Mac (No Activation Required)
    • Entourage 2008
    • Excel 2008
    • PowerPoint 2008
    • Word 2008
  • Office 2007 Enterprise (Licensed with Product Key)
    • Excel 2007
    • Word 2007
    • Publisher 2007
    • Outlook 2007 with Business Contact Manager
    • PowerPoint 2007
    • Access 2007
    • InfoPath 2007
    • Communicator 2007
    • Groove 2007
    • OneNote 2007
    • Office 2007 Multilanguage Packs
  • Office 2004 for Mac (No Activation Required)
    • Entourage 2004
    • Excel 2004
    • PowerPoint 2004
    • Word 2004
  • Office 2003 Professional (Licensed with Product Key)
    • Word 2003
    • Excel 2003
    • Outlook 2003 with Business Contact Manager
    • PowerPoint 2003
    • Access 2003
    • Publisher 2003
    • InfoPath 2003
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Microsoft Windows

License Information

This software may only be installed and used by Duke faculty, staff, and students.  There are separate license restrictions for students and employees, but the versions of the software are identical.

  • Faculty/Staff
    • This software may be installed on an unlimited number of Duke-owned computers on campus.
    • The software may also be used on Duke-owned or individually-owned computers which are used primarily for working remotely for Duke if it is installed by a Duke IT staff member, or if written permission is given by the IT department.
    • Personal licenses are not available through OIT.  Contact the Duke Computer Store for discounted licensing.
  • Students
    • Students are licensed to run this software on their own computers or institution-owned computers that are assigned for individual, dedicated student use.
    • A free download and activation key is available to students through the onthehub website.  Physical media (installation DVDs) may be purchased through the Duke computer store

The Microsoft campus agreement (MCA) is jointly funded by OIT and DHTS and the software is distributed at no cost to the Duke community. 

Support Information

Duke does not have a support agreement with Microsoft.  No professional support is available under the campus agreement.

  • For product activation issues, visit the Windows Activation FAQ site.
  • The OIT Service Desk provides full telephone, chat, and e-mail support for Windows Vista and XP, and limited support for Windows 7.
  • There are extensive web support resources available for Microsoft products.  Visit support.microsoft.com or google the product issue you are having and you are likely to find a resolution
  • Patches, service packs, and updates are generally automatically downloaded and installed using Microsoft/Windows updates.
  • Official Product Site:   http://windows.microsoft.com/en-US/windows/home

List of Licensed Versions

  • Windows 8 Enterprise & Professional
  • Windows 7 Enterprise & Professional
  • Windows Vista Enterprise & Business
  • Windows XP Professional
  • Windows XP Tablet Edition
  • Windows Thin PC
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Microsoft Servers, Windows Server, and Enterprise CAL Suite

License Information

This software may only be installed and used by Duke faculty and staff on Duke-owned computers on campus.  Personal licenses are not available through OIT.  Contact the Duke Computer Store for discounted licensing.  Server licenses and CALs are included in the agreement and approved Duke employees may install and run unlimited copies of licensed products (listed in the section below).  The server site license is not an upgrade/downgrade license and the computers do not require an OEM license prior to the installation of the OS.

RDS CALs are NOT included in the MCA and must be purchased separately.

Windows Server & Microsoft Servers (exchange, sharepoint, SQL, etc) are only distributed to Duke IT staff or faculty/staff with IT Department approval.

The Microsoft campus agreement (MCA) is jointly funded by OIT and DHTS and the software is distributed at no cost to the Duke community. 

Support Information

Duke does not have a support agreement with Microsoft.  No professional support is available under the campus agreement.

  • For product activation issues, visit the Windows Activation FAQ site.  Windows Server 2008 uses the same KMS/MAK activation procedures as volume-licensed versions of Windows and Office.  Setup keys for some servers are provided if required for installation.
  • The OIT Service Desk does not provide any support for server products, however, they may be able to direct support inqurires to the appropriate departments within OIT.  They can help with KMS activation issues.
  • There are extensive web support resources available for Microsoft products.  Visit support.microsoft.com or google the product issue you are having and you are likely to find a resolution
  • Patches, service packs, and updates are generally automatically downloaded and installed using Microsoft/Windows updates.

List of Licensed Products

Current version and downgrade rights for

  • Windows Server Standard
  • Windows Server Enterprise
  • Windows Server Datacenter
  • Windows Web Server
  • Windows HPC Server
  • Exchange Server Standard
  • Exchange Server Enterprise
  • SharePoint Server Standard
  • SharePoint Server Enterprise
  • Office SharePoint for Internet Sites
  • SQL Server Enterprise
  • SQL Server Standard
  • SQL Server Datacenter (2008 only)
  • SQL Server Business Intelligence (2012 only)
  • SQL Server Standard
  • SQL Server Developer
  • SQL Server Web
  • SQL Server Small Business (2008 only)
  • SQL Server Workgroup (2008 only)
  • System Center **Transitioned from System Center Configruation Manager Server Site License
    • Operations Manager Server
    • Configuration Manager Server
    • Data Protection Manager Server
    • Service Manager Server
    • Virtual Machine Manager Server
    • Endpoint Protection Server
    • Orchestrator Server
    • App Controller Server
    • SQL Server Standard 2008 R2
  • eCAL Suite
    • Windows Server CAL
    • Active Directory Rights Management Services
    • Exchange Server Standard CAL
    • Exchange Server Enterprise CAL
    • SharePoint Server Standard CAL
    • SharePoint Server Enterprise CAL
    • Lync Server Standard CAL
    • Lync Server Enterprise CAL
    • System Center SML & CML
    • Forefront Protection Suite CAL
    • Forefront Endpoint Protection CAL
      • Microsoft Forefront Protection for Exchange Server
      • Microsoft Forefront Protection for SharePoint
      • Microsoft Forefront Online Protection for Exchange
      • Forefront Threat Management Gateway Web Protection Service
    • Forefront Unified Access Gateway CAL
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Microsoft DreamSpark Program

License Information

A DreamSpark Standard institutional subscription for Duke is included with the Microsoft Campus Agreement.  The software is distributed through http://dukeoit.onthehub.com, and is available to Duke students, faculty, and staff at no cost. 

The DreamSpark program allows free access to Microsoft developer software for academic use.  Acceptable usage is as follows:

  • To develop, support, conduct, or take courses, labs, or programs Duke offers.
  • In non-commercial research on Duke's behalf.
  • To design, develop, test, and demonstrate software programs for the above purposes.

Restrictions:

  • The software may not be used for commercial purposes (except usage defined under the third item above)
  • The software may not be used to develop or maintain Duke's administrative or IT systems.
  • If you use the software to create software programs, you may only commercially use or distribute them upon the purchase of appropriate commercial license(s) for the software. You may however submit software programs that you create using the DreamSpark Subscription software to Microsoft app stores, including for revenue.
  • Lab keys are to be used solely for activating the software in labs, and the keys may only be activated on Duke's physical campus.

The Windows Server and SQL Server product families are included in the Microsoft Campus Agreement (see the previous FAQ section for license details), and these products should be obtained directly through OIT for any IT or administrative usage at Duke.

Support Information

There is an FAQ page here: https://www.dreamspark.com/Support/FAQ/Default.aspx

List of Licensed Products

(as of 10/12/2012)

  • Microsoft Visual Studio 2012
  • Microsoft Visual Studio 2010
  • Microsoft SQL Server 2012
  • Microsoft Expression Studio 4
  • Microsoft Virtual PC
  • Microsoft XNA Game Studio 4
  • Microsoft Kinect for Windows SDK
  • Microsoft Robotics Developer Studio 2008
  • Microsoft Windows Server 2008 R2
  • Microsoft Windows Server 2012
  • Microsoft SQL Server 2008
  • Microsoft Virtual PC 2007
  • Microsoft Robotics Developer Studio 4
  • Microsoft AutoCollage 2008
  • Microsoft Visual Studio 2008
  • Microsoft Windows Server 2003
  • Microsoft Kodu Game Lab
  • Microsoft Small Basic
  • Microsoft Windows Web Server 2008
  • Microsoft Windows Embedded CE 6.0
  • Microsoft SQL Server 2005
  • Microsoft Songsmith
  • Microsoft Virtual PC for Mac 7
  • Microsoft Visual Studio 2005
  • Microsoft Expression Studio 3
  • Microsoft Office MapPoint 2010
  • Microsoft Mathematics 4.0
  • Microsoft Visual Web Developer 2008
  • Microsoft Visual Studio Lightswitch 2011
  • Microsoft XNA Game Studio 3
  • Microsoft Office SharePoint Server 2007
  • Microsoft Windows Phone
  • Microsoft Visual C++ 2008
  • Microsoft .NET Framework 4.5
  • Microsoft Windows MultiPoint Mouse SDK
  • Microsoft Visual C# 2008
  • Microsoft Windows Embedded
  • Free access to Microsoft Windows Store
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National Instruments LabVIEW

License Information

This software may be used solely for academic research, teaching, and educational purposes at Duke University.
The software may be installed on an unlimited number of Duke-owned, Duke-leased, or faculty/staff-owned computers on Duke University campus in Durham, NC.  The license does not extend to campus locations outside of Durham, NC.  The license also allows home use by faculty and staff for academic instructional purposes or research purposes, and may be used on portable computers while temporarily away from Duke.  
The NI Academic Site License for large research institutions is purchased annually by the OIT and is distributed to the Duke community at no cost.

Support Information

Included with Duke's site license is the SSP, or Standard Service program.  With this, you can contact engineers, get software updates, and on-demand training. 

To gain access to technical support, you'll have to register with National Instruments.  First, create an account, then register your products by entering the Duke Serial Number under My Products.
For free training material available for professors, researchers and students, visit http://www.ni.com/academic/

List of Licensed Products

 

  • LabVIEW Core DVD 1
    • Professional Development System (PDS) for Windows (English, French, German, Japanese, Korean, Simplified Chinese)
  • LabVIEW Core DVD 2 Modules and Toolkits
    • LabVIEW Control Design and Simulation Module
    • LabVIEW MathScript RT Module
    • NI Vision Development Module
    • Vision Builder for Automated Inspection
    • LabVIEW Digital Filter Design Toolkit
    • LabVIEW Multicore Analysis and Sparse Matrix Toolkit
    • LabVIEW Modulation Toolkit
    • LabVIEW System Identification Toolkit
    • LabVIEW Desktop Execution Trace Toolkit
    • LabVIEW Report Generation for Microsoft Office Toolkit
    • LabVIEW VI Analyzer Toolkit
    • LabVIEW Database Connectivity Toolkit
    • LabVIEW LEGO MINDSTORMS NXT Module
    • LabVIEW DataFinder Toolkit
    • LabVIEW Internet Toolkit
    • NI LabVIEW SignalExpress
    • NI Circuit Design Suite Evaluation (Including Multisim and Ultiboard)
    • NI ELVISmx
    • LabVIEW Basics 1 and 2 Computer Based Training
  • Control and Embedded Systems Option
    • LabVIEW FPGA Module
    • LabVIEW Real-Time Module
    • LabVIEW Statechart Module
    • LabVIEW Robotics Module
    • LabVIEW Mobile Module
    • LabVIEW Touch Panel Module
    • LabVIEW Datalogging and Supervisory Control Module
    • NI SoftMotion Module
    • LabVIEW FPGA Compile Farm Toolkit
    • LabVIEW PID and Fuzzy Logic Toolkit
    • NI Real-Time Execution Trace Toolkit
    • LabVIEW Simulation Interface Toolkit
    • NI VeriStand
    • NI Motion Assistant
    • NI-DAQmx Base
  • Signal Processing and Communications Option
    • LabVIEW Sound and Vibration Measurement Suite
    • LabVIEW Spectral Measurements Toolkit
    • LabVIEW Advanced Signal Processing Toolkit
    • LabVIEW Adaptive Filter Toolkit
  • Extended Development Suite Option Components
    • LabWindows/CVI Full Development System
    • LabWindows/CVI Real-Time Module
    • LabWindows/CVI Execution Profiler
    • LabWindows/CVI PID Control Toolkit
    • LabWindows/CVI Signal Processing Toolkit
    • LabWindows/CVI Spectral Measurements Toolkit and Run-time Engine
    • LabWindows/CVI SQL Toolkit
    • Measurement Studio Enterprise Edition
    • DIAdem Professional
  • LabVIEW Mac OS and Linux DVD
    • LabVIEW PDS for Mac OS and Linux
    • LabVIEW Control Design and Simulation Module for Mac OS and Linux
    • LabVIEW Internet Toolkit for Mac OS and Linux
    • LabVIEW VI Analyzer Toolkit for Mac OS and Linux
    • LabVIEW LEGO MINDSTORMS NXT Module for Mac OS
  • NI Device Drivers Components
    • (For the most up-to-date list, refer to the readme file on the NI Device Drivers DVD)

 

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NVivo

License Information

NVivo software may be installed on an unlimited number of computers by individuals who are either a student or employee of Duke.  The software may only be used for the teaching or not-for-profit purposes of Duke and not for any other purposes.
Support Information

Technical support for this software is not provided by OIT. Please visit http://www.qsrinternational.com/support.aspx
List of Licensed Products
  • NVivo 10
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SAS

License Information

SAS software licenses are available at no cost to the Duke community through a grant from SAS to NCICU.  SAS licenses expire annually on June 30.

Authorized Use: SAS software licensed under this agreement may only be installed and accessed by currently-registered Duke students and faculty, Duke employees, and onsite contractors while doing work in the authorized locations specified below for Duke purposes.

Authorized Hardware: The software may only be installed on computers that are owned or leased by Duke or on computers personally-owned by Duke employees, currently-registered Duke students and faculty.  SAS software for server operating systems may only be installed and run on Duke-owned or leased server computers located on Duke premises.  The software may not be used on any government owned or leased machines, or at a government owned or leased facility, or otherwise for the benefit of any federal, state, local or foreign government or governmental agency.  Authorized hardware may consist of physical computers or virtual machines.

Authorized Locations: The software licensed under this agreement may be installed and used on authorized computers (see above)in the United States.   Usage in other territories is limited to laptops and cannot be used in other countries for more than 3 months out of the year.  Authorized hardware residing in the United States may be accessed remotely from other locations.

Support Information

You will need our SAS Site Number to contact SAS technical support.

List of Licensed Products

  • Base SAS
  • International Component for Unicode
  • Report Fonts for Clients
  • SAS Accelerator Publishing Agent for Aster nCluster
  • SAS Accelerator Publishing Agent for DB2
  • SAS Accelerator Publishing Agent for Greenplum
  • SAS Accelerator Publishing Agent for Netezza
  • SAS Accelerator Publishing Agent for Teradata
  • SAS Add-in for Microsoft Office
  • SAS Bridge for ESRI
  • SAS Client Connection Profile Configuration
  • SAS Clinical Standards Toolkit ADaM 2.1
  • SAS Clinical Standards Toolkit CRT-DDS 1.0
  • SAS Clinical Standards Toolkit Controlled Terminology
  • SAS Clinical Standards Toolkit Framework
  • SAS Clinical Standards Toolkit ODM 1.3.0
  • SAS Clinical Standards Toolkit SDTM 3.1.1
  • SAS Clinical Standards Toolkit SDTM 3.1.2
  • SAS Configuration Manager
  • SAS Deployment Tester - Client
  • SAS Deployment Tester - Server
  • SAS Deployment Tester Plug-in for SAS Management Console
  • SAS Diagram Control
  • SAS Document Conversion
  • SAS Drivers for JDBC
  • SAS Drivers for ODBC
  • SAS Enterprise Guide
  • SAS Enterprise Miner
  • SAS Enterprise Miner Client
  • SAS Enterprise Miner JAR Files
  • SAS Enterprise Miner Logical Types
  • SAS Enterprise Miner Mid-Tier
  • SAS Enterprise Miner Plug-in for SAS Management Console
  • SAS Enterprise Miner Workstation Configuration
  • SAS Formats Library for Greenplum
  • SAS Foundation Services
  • SAS Framework Data Server
  • SAS Help Viewer for the Web
  • SAS Integration Technologies
  • SAS Integration Technologies Client
  • SAS Intelligence Platform Object Framework
  • SAS Locale Setup Manager
  • SAS Management Console
  • SAS ODS Graphics Editor
  • SAS OLAP Server
  • SAS OnlineDoc for Windows
  • SAS PC Files Server
  • SAS Package Reader
  • SAS Personal Login Manager
  • SAS Power and Sample Size
  • SAS Proprietary Encryption
  • SAS Providers for OLE DB
  • SAS Rapid Predictive Modeler
  • SAS Remote Browser Server
  • SAS SQL Library for C
  • SAS Scalable Performance Data Client
  • SAS Scalable Performance Data Server Plug-in for SAS Management Console
  • SAS Shared Services
  • SAS Simulation Studio
  • SAS Staging Utility Mid Tier
  • SAS Staging Utility Server Tier
  • SAS Structural Equation Modeling for JMP
  • SAS Text Analytics Common Components
  • SAS Text Analytics for Spanish
  • SAS Text Miner
  • SAS Text Miner Client
  • SAS Text Miner Mid-Tier
  • SAS Text Miner Workstation Configuration
  • SAS Threaded Kernel Extensions for Data Mining
  • SAS Threaded Kernel Extensions for SAS Text Analytics
  • SAS Universal Viewer
  • SAS Web Application Themes
  • SAS Web Infrastructure Platform
  • SAS Web Infrastructure Platform Help and Documentation
  • SAS Web Infrastructure Platform Scheduling Services
  • SAS Workflow Studio
  • SAS XML Mapper
  • SAS/ACCESS Interface Products Samples
  • SAS/ACCESS Interface to Aster nCluster
  • SAS/ACCESS Interface to DB2
  • SAS/ACCESS Interface to Greenplum
  • SAS/ACCESS Interface to Informix
  • SAS/ACCESS Interface to Microsoft SQL Server
  • SAS/ACCESS Interface to MySQL
  • SAS/ACCESS Interface to Netezza
  • SAS/ACCESS Interface to ODBC
  • SAS/ACCESS Interface to OLE DB
  • SAS/ACCESS Interface to Oracle
  • SAS/ACCESS Interface to PC Files
  • SAS/ACCESS Interface to Sybase
  • SAS/ACCESS Interface to Sybase IQ
  • SAS/ACCESS Interface to Teradata
  • SAS/AF
  • SAS/ASSIST
  • SAS/CONNECT
  • SAS/CONNECT Driver for Java
  • SAS/EIS
  • SAS/ETS
  • SAS/ETS Analysis for JMP
  • SAS/ETS Model Editor
  • SAS/FSP
  • SAS/GIS
  • SAS/GRAPH
  • SAS/GRAPH ActiveX Control
  • SAS/GRAPH Java Applets for Web Servers
  • SAS/GRAPH NV Workshop
  • SAS/Genetics
  • SAS/IML
  • SAS/IML Studio
  • SAS/INSIGHT
  • SAS/LAB
  • SAS/OR
  • SAS/QC
  • SAS/SECURE 168-bit
  • SAS/SECURE Client Components
  • SAS/SECURE Toolkit Libraries from RSA (R)
  • SAS/SECURE Windows
  • SAS/SHARE
  • SAS/STAT
  • SAS/Secure SSL
  • Standalone Formats
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SpinRite

License Information

Duke has a global use license.  SpinRite may be installed and used by all Duke employees and students on an unlimited number of computers for Duke purposes.
Support Information

Support is provided by SpinRite. Please visit their Support Page.

Support is not provided by OIT.

List of Licensed Products
  • SpinRite v 6.0
  • SpinRite v 5.0
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SPSS Amos

License Information

IBM SPSS Amos software licenses are purchased annually by OIT and resold at a cost of $50 per computer per year to the Duke community.  No profit is made by OIT on the resale of licenses, and the price is adjusted as needed to recover the entire amount of the licensing purchased from IBM.  A license must be purchased for each computer on which SPSS is installed.  Licenses expire annually on July 1.  By purchasing licensing for SPSS Amos through OIT, one agrees implicitly to the license terms below

  • Campus use:

Duke faculty, staff, and students purchasing licensing through OIT may only install and use the programs for teaching and non-commercial academic research on computers owned or leased by Duke.  Non-commercial academic research means research by degree seeking students and faculty members where (i) the results of such research are not intended primarily for the benefit of a third party; (ii) such results are made available to anyone without restriction on use, copying or further distribution; and (iii) any copy of any such result is funished for no more than the cost of hosting, reproduction, and shipping.  Any other use including but not limited to university administration and operations is strictly prohibited.

  • Home Use:

Duke faculty and students purchasing licensing through OIT may use SPSS Amos at home on computers that are owned or leased by the students or faculty.

Support Information

Support is provided by the vendor for Faculty, Staff, and Students.  Students may not contact SPSS Support by telephone.  The OIT Service desk does not provide product support for SPSS Amos, but can help with installation and renewal troubleshooting.

List of Licensed Products
  • IBM SPSS Amos 20
  • IBM Sentinel License Manager
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SPSS Statistics

License Information

SPSS software licenses are purchased annually by OIT and resold at a cost of $75 per computer per year to the Duke community.  No profit is made by OIT on the resale of licenses, and the price is adjusted as needed to recover the entire amount of the licensing purchased from IBM.  A license must be purchased for each computer on which SPSS is installed.  Licenses expire annually on July 1.  By purchasing licensing for SPSS through OIT, one agrees implicitly to the license terms below

  • Campus use:

Duke faculty, staff, and students purchasing licensing through OIT may only install and use the programs for teaching and non-commercial academic research on computers owned or leased by Duke.  Non-commercial academic research means research by degree seeking students and faculty members where (i) the results of such research are not intended primarily for the benefit of a third party; (ii) such results are made available to anyone without restriction on use, copying or further distribution; and (iii) any copy of any such result is funished for no more than the cost of hosting, reproduction, and shipping.  Any other use including but not limited to university administration and operations is strictly prohibited.

  • Home Use:

Duke faculty and students purchasing licensing through OIT may use SPSS at home on computers that are owned or leased by the students or faculty.

Support Information

Support is provided by the vendor for Faculty, Staff, and Students.  Students may not contact SPSS Support by telephone.  The OIT Service desk does not provide product support for SPSS, but can help with installation and renewal troubleshooting.

List of Licensed Products
  • IBM SPSS Statistics 20 for Windows, Mac, Linux
    • SPSS Statistics Base
    • SPSS Advanced Statistics
    • SPSS Categories
    • SPSS Custom Tables
    • SPSS Forecasting
    • SPSS Regression
  • IBM SPSS Statistics 19 for Windows, Mac, Linux
  • SPSS 18

 

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Stata GradPlan

Duke particpates in the GradPlan with Statacorp for Stata software.   GradPlans make it easy and inexpensive for Duke students, faculty, and staff to acquire Stata 12.  

Through the GradPlan, Duke faculty, staff, and students purchase software directly through Stata and it is shipped to them directly.

Purchase Stata software via the GradPlan here: http://www.stata.com/order/new/edu/gradplans/us-pickup/

OIT provides no technical or license support for the software.  We only distribute the software via the GradPlan.  For support information and resources, visit Stata's FAQ site: http://www.stata.com/support/faqs/

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VMWare Academic and Research Program

License Information

OIT purchases a subscription to the VMWare Academic and Research Program.

Under this program, VMware grants to Duke faculty, staff, and students a nonexclusive, term license to use the Software to use an unlimited number of copies of the software solely for the educational, instructional and non-commercial research purposes of Duke.  Lab installers can also be downloaded and used under the program.  Software obtained through this program may not be used for Duke IT or administrative processing and computing purposes.

The free Licenses available to program members are 365-day evaluation licenses that require a one-time, annual download.  Annual product downloads ensure that members receive the most up to date versions of products and also allows us to better maintain accurate member data.  Faculty and staff are eligible for renewals.  Students will not be able to renew, however, they may obtain discounted licenses by visiting VMWare's Academic store.

Discounted licenses for usage not covered in this agreement (administrative, IT, etc.) are available through the VMWare Academic Store or the Duke Computer Store.

Support Information

The OIT Service Desk provides limited support for VMWare Fusion

  • Reasonable effort made to resolve issues swiflty
  • General functional knowledge of software
No other products distributed through this program are supported by the OIT Service Desk.  VMWare and e-academy provide no support for products distributed through this agreement, although they do provide an FAQ page for their website which is available in the help tab on the webstore.

List of Available Products

  • Faculty/Staff
    • VMware ESX vSphere 4 Advanced
    • VMware Fusion 4
    • VMware Player 3
    • VMware vCenter Lab Manager 4
    • VMware vCenter Server 5 Standard
    • VMware vCenter Server Standard
    • VMware vCloud Director
    • VMware vSphere 5
    • VMware vSphere ESXi Server
    • VMware Workstation 8
    • VMware Workstation 7
    • VMware Workstation 6.5
    • VMware eLearning courses
  • Students
    • VMware Fusion 4
    • VMware Player 3
    • VMware Workstation 8
    • VMware Workstation 7
    • VMware Workstation 6.5
    • VMware eLearning courses
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    X-Win32

    License Information 

    This software may be installed and used by Duke faculty, staff, and students on an unlimited number of Duke-owned and personally-owned computers.

    The site license is funded by OIT and distributed to the Duke community at no cost.

    Support Information

    The OIT Service Desk provides limited telephone, chat, and e-mail support for X-Win32. 

    OIT Software Licensing maintains a license server for X-Win32.

    Starnet also provides technical support for this product. If you are using version 2011, you can right-click the icon in the system tray and Request Support directly through the web. You can also visit www.starnet.com to request support.

    Product website: http://www.starnet.com/products/xwin32/

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