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Bob Johnson, Senior Director

Communications & Data Center Services (CDCS) oversees the voice, video and data networks and systems for the university, and voice for the health system. These systems include:

• Enterprise voice-over-Internet-protocol, with 35,000 users
• Enterprise voicemail, with 15,000 users
• 800-MHz radio system, with 800 users
• Wired data network, with 48,000 ports
• Wireless data network, with 1,700 access points
• Internet connectivity, with more than 7TB per day to and from the Internet
• DHCP & DNS services
• Paging services (local and wide area), with more than 12,000 pagers and 460,000 pages per month
• Communication center: 80,000 calls per month

Communications Infrastructure

The Communications Infrastructure Group handles design, installation and maintenance of the voice and video systems on campus and in the health system. In addition, the Communications Center, which manages pager and 800-MHz radio services and the 24-hour Duke operator center, resides in this group.

Network & Data Services

The Network & Data Services group provides the system architecture, interoperability services and support for the campus network infrastructure, including LAN/WAN, the converged voice/video networks, campus DHCP/DNS and Internet access (research and commodity). In addition, this group provides research and development of next-generation technologies, both internally and through associations (Internet2, NLR, MCNC, CSG).