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Samantha Earp, Director of Academic Services
(919) 599-9748 or ssearp@duke.edu

OIT Academic Services implements and enhances university-wide programs that support the effective use of technology in learning, instruction and co-curricular student life. Working in close partnership with school and college-level IT support organizations, Academic Services provides:

• Web strategy, development and consulting services
• Media, collaborative technology, application development and integration services
• Software licensing services
• Technology training
• Student lab computing services

Duke Web Services

oit-dws@duke.edu

The artists formerly known as Blackwell Interactive provide the greater Duke community with a "one-stop Web shop" for Web strategy, design, development and consulting services. The unit provides Web design, Web application and database services and front-end transitional development services, and maintains an array of toolsets for use by other Web developers at Duke. For more information, visit http://www.blackwell.duke.edu/.

Interactive Technology Services

help@duke.edu

Interactive Technology Services provides Duke with media and collaborative technology consulting services and application development and integration services. Specific services include:

• Infrastructure services for lecture and event recording and transcoding (DukeCapture)
• Interactive media tools development
• Digital media streaming and distribution (DukeStream)
• Web and video conferencing
• Audio/video integration consultation
• Virtual world consulting services

Software Licensing Services

site@duke.edu

Software Licensing Services coordinates software licensing across Duke and enables staff, faculty and students to access software titles at greatly reduced rates by maintaining many of Duke’s large-scale and campus-wide licenses (such as antivirus software). For more information, visit http://www.oit.duke.edu/comp-print/software/.

Academic Computing Lab Engineering

help@duke.edu

Academic Computing Lab Engineering participates in the planning and support of academically driven IT initiatives that impact students through the maintenance and improvement of student lab computing services at Duke.  The unit creates and distributes Windows, Macintosh and LINUX software images for OIT-managed academic computing and multimedia labs throughout campus.  For more information, visit http://www.oit.duke.edu/comp-print/labs/.

IT Training Services

oit-training@duke.edu

IT Training Services provides technology training opportunities to support Duke students, staff and faculty. These include pre-scheduled, instructor-led training classes; monthly seminars; informal brown bag sessions; online training tutorials; and on-demand training for Duke-specific tools and services. For more information, visit http://www.oit.duke.edu/training/.